Enterprise Account Executive (Remote)

Clootrack Software Labs Inc. Bengaluru, Karnātaka, India Full-Time

About this position

About Clootrack: Clootrack is an AI Super Agent that drives business outcomes from the voice of the customer. We work with multiple global enterprises to transform unstructured customer feedback into actions. 

Role Overview:We are seeking a high-performing Enterprise Account Executive to drive strategic growth   across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings—particularly within the Customer Experience (CX) space—to Senior management in enterprises.

This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.

Key Responsibilities:
    Own the full enterprise sales cycle from prospecting to close

    Identify, engage, and develop relationships with C-level and senior decision-makers

    Sell complex CX and customer experience management solutions to enterprise organizations

    Develop and execute account strategies to expand footprint within target accounts

    Drive new logo acquisition and manage strategic account growth

    Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer journey, retention, and loyalty

    Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams

    Build and manage a strong pipeline and maintain accurate forecasting

    Negotiate contracts and close high-value enterprise deals

Key Requirement (Must Have):
    Proven experience selling solutions in the Customer Experience (CX) space

      Examples include experience selling platforms such as:

    Qualtrics

    Medallia

    Adobe Experience Cloud

    SurveyMonkey Enterprise

    Zendesk

Or other solutions focused on:

    Voice of the Customer (VoC)

    Customer Journey Analytics

    Experience Management (XM)

    Customer Feedback Platforms

    NPS & Sentiment Analytics

    Contact Center & CX analytics tools

Required Qualifications:
    5–10+ years of enterprise sales experience in SaaS or technology solutions

    Demonstrated success selling into large enterprise accounts (ACV $100K+)

    Strong understanding of CX strategy, customer journey mapping, and VoC programs

    Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact Center leaders

    Proven ability to navigate complex, multi-stakeholder sales cycles

    Consistent history of exceeding quota

Preferred Qualifications:
    Experience selling subscription-based SaaS platforms

    Familiarity with enterprise procurement processes

    Strong executive presentation and storytelling skills

Key Competencies:
    Strategic thinking

    Consultative selling

    Executive presence

    Strong negotiation skills

    Pipeline discipline & forecasting accuracy

    Cross-functional collaboration

What Success Looks Like in This Role:
    Consistently exceeds enterprise revenue targets

    Builds long-term strategic partnerships with key accounts

    Demonstrates strong industry credibility in the CX domain

    Drives measurable customer business outcomes through CX transformation initiatives

    Benefits:
      On-Target Earnings (OTE): $150K–$250K 

      Comprehensive health insurance, 401(k)

      Home Office reimbursement 

      10 paid leaves