Administrative Assistant

JBI Helicopter Services Concord, New Hampshire, United States

About this position

Administrative Assistant


Location: Pembroke, NH / Concord, NH

Supervisor: President

Schedule: Full-time

Job Summary:

The Administrative Assistant will provide administrative assistance, executive assistant duties, coordinating travel arrangements, and additional tasks as requested.

Responsibilities:

  • Greet and welcome clients, visitors, and staff with professionalism and courtesy.
  • Effectively handle incoming calls, emails, and correspondence in a timely manner, including multi-factor notifications, with professionalism and efficiency. 
  • Maintain cleanliness and organization of the front desk area and office spaces.
  • Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
  • Provide comprehensive administrative support to the administrative team, offering coverage and assistance as needed.
  • Perform tasks, including filing, data entry, and maintaining office supplies.
  • Assist in preparing reports, presentations, and correspondence.
  • Compile and generate regular reports for distribution to the team, ensuring accuracy and timely delivery to support informed decision-making.
  • Establish, manage, and oversee compliance requirements with governmental agencies, such as the Department of Transportation and others, including database maintenance.
  • Schedule appointments, meetings, and conference rooms, coordinating with relevant parties as needed.
  • Arrange travel logistics for workers, including flights, accommodations, and ground transportation.
  • Maintain accurate records of travel itineraries and expenses.
  • Coordinate office maintenance and repairs with external service providers as required.
  • Assist in data analysis and presentation preparation for meetings, such as reports and correspondence.
  • Ensure timely communication of schedule changes and updates.
  • Maintain a professional demeanor and positive attitude while representing the company to clients, regulatory agencies, and other partners.
  • Maintain cleanliness and organization of work areas, aircraft, vehicles, and all company equipment through diligent housekeeping practices.
  • Serve as a responsible steward of company resources by promoting efficiency and conservation measures.
  • Capable of working flexible hours to support the needs of customers.
  • Maintain proficiency in software systems and processes.
  • Other tasks as assigned.

Job Requirements:

  •  High school diploma or equivalent
  • 1–3 years of administrative or clerical experience
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Strong written and verbal communication skills
  • Excellent organizational and time-management abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Strong attention to detail and accuracy
  • Professional phone etiquette and customer service skills
  • Ability to maintain confidentiality and handle sensitive information
  • Comfortable working independently and as part of a team
  • Experience with scheduling, calendar management, and travel coordination
  • Ability to type 50+ words per minute (optional requirement)
  • Familiarity with office equipment (printers, scanners, postage machines)
  • Problem-solving and critical-thinking skills
  • Reliable, dependable, and able to meet deadlines

 To ensure a fair hiring process, we are not accepting phone inquiries. Please apply online using the link in this advertisement.    


Requirements