Certified Medical Assistant

We are seeking a reliable and motivated Medical Assistant to join our growing outpatient behavioral health / psychiatry practice with multiple providers in Tempe. This role supports both clinical and administrative operations, ensuring patients receive efficient and compassionate care. 

The ideal candidate is organized, detail-oriented, and able to manage responsibilities in a fast-paced outpatient mental health setting. This position requires strong communication, time management, and problem-solving skills. 

Clinical Responsibilities 

• Obtain and document patient vitals 
• Perform phlebotomy / lab draws 
• Conduct EKGs 
• Perform CLIA-waived testing 
• Assist providers with Transcranial Magnetic Stimulation (TMS) treatments 
• Assist with ketamine treatment services 
• Prepare exam rooms and support providers during patient visits 
• Maintain HIPAA compliance and patient confidentiality 

Administrative Responsibilities 

• Complete prior authorizations for medications and treatments 
• Process medication refill requests 
• Manage incoming and outgoing faxes 
• Support patient intake and scheduling 
• Assist with insurance verification
• Conduct billing discussions and payment collections 
• Maintain accurate documentation within the EMR system 
• Support clinic workflow and communication with providers 

 Qualifications 

• Medical Assistant certification preferred (experience may be considered) 
• Phlebotomy experience required 
• Experience in behavioral health, psychiatry, or outpatient medical settings preferred 
• Knowledge of prior authorizations and insurance processes
• Experience with EMR systems 
• Strong organizational and time management skills 
• Ability to multitask and work in a team-oriented environment 
• Strong patient service and communication skills 

 What We’re Looking For 

• Strong critical thinking and sound judgment 
• Ability to prioritize tasks and manage time effectively 
• A dependable team player with a positive attitude 
• Someone who is adaptable and quick to learn in a clinical environment 

Benefits 

• Health Benefits 
• Life Insurance 
• 401K 
• Paid Time Off 
• Monday - Friday 8am - 5pm
• Opportunity to work in a collaborative mental health and psychiatry practice