Program Manager- Community Living

NOBLE INC Indianapolis, Indiana, United States Executive/Management

About this position

Description:

  

Noble Values: People First - Equity - Community - Self-Determination – Diversity
Noble Mission: To expand opportunities and enhance the quality of life for people with disabilities and their families through individualized services

  

Summary:

Leadership position in Community Living responsible for providing quality direct support services for individuals in residential and community-based settings, while also responsible for providing some administrative support and oversight for assigned clients. Generally assigned to one primary location.

Supervisory Responsibilities:

  • Direct Support Professionals
  • CL Site Leader

FLSA Status:  exempt                                                                                               

Work from home eligible: No


Duties/Responsibilities:

  • Schedule staff in a manner that provides needed coverage for clients and minimizes overtime pay, while ensuring that ISP outcomes can be adequately achieved.
  • Ensure all Individual Support Plans (ISPs), Person-Centered Plans (PCPs), Behavior Plans and High-Risk Health Plans are current and ensure staff receive training for successful implementation of such plans.
  • Coordinate with the appropriate health care professionals to ensure clients’ medical needs are met and schedule staff to cover medical appointments.
  • Ensure all safety measures, including fire and tornado drills, are implemented and appropriately documented per regulations.
  • Provide on-call support for Community Services department as needed. Respond to emergency situations or provide crisis intervention when necessary. Rotate on-call responsibilities and provide shift coverage in emergency situations.
  • Oversee appropriate use of client and agency funds.
  • Identify community resources which could enhance an individual’s quality of life and assist individuals in being active members of their community through participation in activities of their choice.
  • Monitor the home and community environments for general cleanliness and potential safety hazards, provide training to individuals for emergencies, and ensure general safety precautions are in place.
  • Perform other duties and/or complete special projects as may be requested or assigned.
  • Immediately alert supervisor of any potentially critical issue or crisis situation.
Requirements:
  • Ability to learn and effectively utilize identified computer software applications to accomplish tasks
  • Ability to read, comprehend, interpret and apply information from general procedures, instructions, data and reports.
  • Oral/written communication skills to clearly and effectively express ideas.
  • Ability to positively participate as an effective team member.
  • Ability to understand and implement changes, as directed, in anticipation of events and circumstances.
  • Customer service, negotiation and networking skills to support individuals served in desired services

Education and Experience:

  • Associates degree required. Bachelor’s degree preferred in rehabilitation, psychology or other related major preferred
  • Minimum of 2 years’ experience working with individuals with developmental disabilities, preferably in residential services
  • Technical/professional knowledge in social work, rehabilitation and/or human services
  • Skills to effectively understand the Person-Centered Plan process, funding sources and utilization of hours
  • Attention to detail, quality assurance and ability to analyze and manage procedures, information and schedules

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer
  • Must have ability to lift/move materials weighing up to 50 lbs. periodically