About this position
JOB DESCRIPTION
[Though this job description defines the primary duties of the position so named, being a small Company, there will be times when team members will be enlisted to address a special need to aet the job done.]
Title : Food Runner
Reports to: Direct —Assistant Manager / Secondary — General Manager
Overall Responsibilities:
The responsibilities are centered around delivering food correctly to our guest.Specific Duties:- Promote, work, and act in a manner consistent with the mission of Amici.
- Warmly and graciously deliver food orders to guest quickly & accurately.
- Uphold sanitation and food safety practices. Bus tables by removing dirty dishes and trash.
- Handle impromptu requests from guests. Relay reports of guest satisfaction to server and management when needed.Ensure patrons have all the appropriate tableware they need to properly enjoy their food.Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.Assist setting up tables before service with utensils, napkins, condiments etc.Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.Inspect expo and serving areas to ensure cleanliness and proper setup.Inform guests of establishment specialties and features.Refill and replenish condiments at expo station.Facilitate proper plating and gamishments.Full hands in and out of the kitchen.
- Relay messages to servers and bussers as needed.
- Multitask as needed. Attend all scheduled employee meetings and offers suggestions for improvement.Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
- Double check & prepare to-go orders.Operate cash registers to accept payments for food and beverages.
- Order or requisition supplies and equipment for tables and serving stations.Assist with preparing and serving food and beverages.
- Carbonated beverage dispenser
- Heat lamps Commercial use coffee or iced tea makers
- Ice dispensers Non-carbonated beverage dispenserKitchen video display & Expo printer
- Gloves Point-of-sale tenninals and workstationsKnives, spoons, pizza zip etc.
- Able to understand and speak using the predominant language of guests.Able to work in a standing position for long periods of time (up to 5 hours)
- Exceptional grooming habits.