Head Coach

Head Coach Role Objectives:

• Continually assess and improve the quality of coaching 
• Foster and sustain a high rate of member utilization (workouts/week) 
• Encourage active member involvement in both internal and external events 
• Maintain a high level of in studio engagement

Responsibilities: (averages 30 hours/week)

• Coach a minimum of 15 classes per week 
• Coach Development through taking class of home studio coaches once per week 
• Average should be 3 classes per week studios may have more coaches more coaches and will see every coach bi-weekly 
• Clock in hours: 8-10 hours per week of admin 
• Hourly broken down monthly below 

Monthly Tasks:

• Continually assess and improve the quality of coaching (24 hours per month): 
• Coach Development and ongoing Learning/Training: 
• Take class once per week of home studio coaches (average 3 classes per week) complete after class survey and/or comment section and give feedback to coach after class (must be completed 1 hour or less after class end time) 
• New Coach Training and Shadow Process (as applicable) 
• Oversee coach intro process to ensure and uphold a minimum of 50% closing as a coaching team 
• Ensure coaches watch monthly Corporate Template Webinar 

Foster and sustain a high rate of member utilization (21 hours):

• Class Prep and soft cleaning (6 hours) 
• Clocking in 30 minutes before class (in studio only) block change and/or 30 minutes after end of day cleaning/ midday cleaning 
• Member outreach/ Portal Calls (5 hours): 
• As assigned by current studio or overall needs 
• Cross Regional Emails (as applicable) 

Responsible to the following KPIs (3 hours):

• Workout/member/week 
• HRM usage 
• 120 Retention 
• Attrition 
• Closing % 
• Scheduling Efficiency (4 hours): 
• Completed in MBO and scheduler (quarterly) with monthly change approvals 
• Ensure coaches are in blocks to drive utilization 

In Studio (3 hours):

• Monthly Deep Cleans 
• Preventative Maintenance and repairs as needed 

Encourage active member involvement in both internal and external events (5 hours):

• Meet and/or exceed the goal of internal and external events such as transformation challenge, Dri tri, hell week, mayhem etc. 
• Participate in and oversee coaches in member driven social post such as benchmarks, coach tips 

Maintain a high level of in Studio Engagement (12 Hours):

• Weekly/Monthly Meetings 
• Weekly Head Coach Calls 
• Weekly 1:1 with Studio Manager 
• Monthly Orange Nation, workshops and Template Webinar 
• Monthly All staff and Leadership Meetings 

Quarterly Meetings:

• Formal Coach 1:1 
• Fitness Regional 1:1