Supply Chain Technician

Department: Supply Chain Operations

Administrative Reports To: Finance Manager

Day-to-Day Supervision: Supply Chain Operations Supervisor

Position Type: Full-Time

Position Purpose:

The Supply Chain Technician is responsible for supporting hospital-wide supply chain operations to ensure the proper quality, quantity, and availability of supplies, equipment, and materials at the appropriate location and time, consistent with the hospital’s standards of care.

This role is service-oriented and focuses on supporting clinical and non-clinical departments through accurate inventory management, ordering, receiving, stocking, and distribution activities. The Supply Chain Technician plays a critical role in maintaining operational continuity, ensuring inventory accuracy, and supporting patient care.

Essential Duties and Responsibilities:

• Perform daily supply chain operations, including ordering, receiving, stocking, and internal distribution of supplies, equipment, and materials.

• Utilize hospital inventory management or supply chain systems to track inventory usage, availability, and replenishment needs.

• Maintain adequate inventory levels to support the PAR Level Replenishment System and fulfill departmental stock requisitions.

• Receive all materials entering the facility, inspect shipments for accuracy and condition, and ensure proper documentation is completed and forwarded as required.

• Accurately stock supplies in designated storage areas, maintaining organization, cleanliness, and safety standards.

• Distribute supplies to hospital departments in a timely, organized, and professional manner.

• Identify and communicate supply shortages, discrepancies, damaged goods, or system issues to the Supply Chain Operations Supervisor.

• Support physical inventory counts, cycle counts, and routine inventory maintenance activities.

• Assist with product evaluations for new supplies or equipment as requested by departments.

• Ensure supply chain workflows are followed consistently and in accordance with hospital policies and procedures.

• Provide courteous, professional service to all hospital departments in support of patient care.

Experience and Qualifications:

• Minimum of three (3) years of experience working in a hospital or healthcare supply chain, materials management, or inventory management environment.

• Demonstrated experience using a hospital inventory management or supply chain system, including ordering, receiving, inventory tracking, and PAR level replenishment.

• Experience supporting perpetual inventory systems and maintaining inventory accuracy.

• Ability to work independently, manage daily priorities, and exercise sound judgment in a healthcare environment.

• Strong attention to detail, reliability, organizational skills, and professionalism.

General Requirements:

• Perform tasks, projects, or actions reasonably within the scope of the position as assigned by management.

• Act professionally within a medical organization, demonstrating respect and deference to licensed medical providers.

• Maintain strict confidentiality of all hospital business and patient information in accordance with hospital policy and applicable law.

• Maintain confidentiality of compensation information as required by hospital policy.

• Refrain from conduct or communication that may cause concern, confusion, or disruption within the organization.

• Work cooperatively and professionally with all hospital employees, maintaining a positive demeanor and avoiding gossip or degrading behavior.

• Communicate concerns or complaints through appropriate internal management channels.

• Refrain from releasing private or protected hospital information without proper authorization, including outside of work hours.

Physical Demands:

In an 8-hour workday, the position may require the following activities:

• Sitting: Occasionally to Frequently

• Standing: Frequently

• Walking: Frequently

Position Requirements:

• Bend/Stoop: Occasionally

• Squat: Occasionally

• Crawl: Not at all to Occasionally

• Climb: Occasionally

• Reach above shoulder level: Occasionally

• Crouch/Kneel: Occasionally

• Balance: Occasionally

• Push/Pull: Occasionally to Frequently

Lifting and Carrying Requirements:

• Up to 10 lbs: Frequently

• 11–24 lbs: Occasionally to Frequently

• 25–34 lbs: Occasionally

• 35–50 lbs: Occasionally

• Over 50 lbs: Rarely or with assistance

Manual Dexterity Requirements:

• Use of hands for simple grasping, firm grasping, and fine manipulation is required.

Work Environment:

• Exposure to moving machinery, dust, fumes, cleaning chemicals, and marked temperature changes may occur.

• Exposure to contagious organisms, bloodborne pathogens, and bio-hazardous waste may occur in a healthcare environment.

• Use of automotive equipment (e.g., carts, delivery equipment) may be required.