About this position
As a BMW Genius, you are entrusted with delivering comprehensive product information during sales and after-sales processes. Your key duties may include maintaining in -depth knowledge of BMW products, addressing customer inquiries, explaining vehicle features during deliveries, and ensuring the sage upkeep of physical resources. Additionally, you may travel to different dealerships, assist in dealer trades, participate in community events and contribute to a high-quality customer experience by actively listening and following procedures.
Requirements:Key responsibilities:
Product Presentation:
Explaining vehicle features and technology to customers, often using tools like iPad and mobile customizers
Customer engagement
Working with sales teams to keep customers engaged and enthusiastic about BMW vehicles
Test Drives:
Conducting test drives and demonstrating vehicle capabilities
Post sale support:
Providing ongoing support to customers after they’ve purchased their vehicle including explaining the BMW app and other features.
Knowledge Updates:
Continuously learning about new MW products and technologies through training and development programs
EDUCATION and/or EXPERIENCE/QUALIFICATIONS
- Excellent communication and interpersonal skills
- Ability to work extended hours
- High school diploma or equivalent preferred
PHYSICAL DEMANDS
Be able to carry more than 5 lbs.
WORK ENVIRONMENT
Must be able to work under a fast-paced environment
Must be able to work independently or on a team environment
OTHER REQUIREMENTS
Must be 21 years old or older
Must have a Valid Texas Driver’s License
Must be able to pass a drug screening test.
Must be able to pass a background screening check.
EMPLOYMENT BENEFITS INCLUDE:
- Dental insurance
- Health insurance
- Vision insurance
- Paid Vacation
- 401(k)