About this position
Commercial Express HVAC located in Sterling, Virginia is seeking a detail-oriented, organized, and proactive Administrative Support Specialist to join our team. This role is vital to ensuring the smooth day-to-day operations of our office. The ideal candidate will be the first point of contact for visitors, while also providing critical internal administrative support across multiple departments.
Key Responsibilities:
- Greet and assist visitors at the front desk in a professional and friendly manner
- Answer and direct incoming phone calls
- Monitor email inbox and forward messages to appropriate personnel
- Process customer credit card payments accurately and securely
- Order office supplies and maintain appropriate inventory levels
- Assist with mailing of monthly customer statements
- Provide fleet administrative support, including:
- Tracking and filing auto incidents and insurance claims
- Coordinating vehicle-related documentation and communications
- Assist with other administrative tasks and projects as needed
Requirements
Qualifications:
- Proven experience in an administrative or office support role
- Strong interpersonal and communication skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks and manage time effectively
- Comfortable handling confidential information
- Proficient with Microsoft Office Suite (Word, Excel, Outlook) and general office technology
- Experience with billing or payment systems a plus
- Familiarity with fleet or vehicle administration is a bonus
Why Join Us:
At Commercial Express HVAC, we pride ourselves on fostering a supportive, team-oriented environment. We believe in equipping our staff with the tools and opportunities they need to thrive and grow. If you're a proactive problem-solver who enjoys keeping things running behind the scenes, we’d love to meet you.
Our Employees Enjoy the Following Benefits:
· Medical, dental & vision insurance
· HSA option
· Life Insurance
· Short-Term & Long-Term Insurance
· 401k Retirement Plan with Match
· Paid Holidays
· Paid Time Off
· Bonus’
· Employee referral program
· Company Events + More!