About this position
Location: Logan Square
Schedule: Onsite, Monday to Friday (7:00am-3:30pm)
Summary:
Under the general guidance of the program management team, the main responsibility of the Driver is to transport and accompany program participants throughout the Chicagoland and surrounding areas to various appointments and outings. While on the transport, the driver will attend to the safety and security needs of the program participants. Should there be any relevant follow-up information resulting from the transport, the Driver will relay this information to the appropriate party verbally and/or in writing as deemed appropriate by the program management team.The Driver may also be asked to deliver food and general supplies to/from different program locations, make purchases on behalf of the program, and when not performing driving duties, this position will be stationed on the milieu floor in one of Youth and Residential Services’ program sites (YRS). The Driver will also ensure agency vehicles are in clean and safe driving conditions, good repair, and maintained to agency and stakeholder requirements and expectations.
The Driver leverages industry knowledge and best practices to promote the mission and vision of Heartland Human Care Services. Supports culture development and management efforts.
Why Join Us?- Make a meaningful impact on the lives of individuals seeking education and career pathways.Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.Achieve your goals in a supportive environment that prioritizes your well-being and personal flexibility.
Our Benefits:
- Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan Dental insurance. Vision insurance. 401(k) 3% Employer Contribution. Commuter benefits. Professional Development Assistance. Disability insurance.Voluntary Benefits. Flexible Spending Account. Life/AD&D Insurance.Employee Assistance Program.Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.
Duties and Responsibilities
- Transports/escorts program participants to any location necessitated by programmatic needs.Delivers food to program sites.Picks-up and/or purchases supplies for program.Participates in implementation of program schedule, supervision of participants and provides for their safety and well-being to include immediate response to safety and security breaches in accordance with crisis intervention and program guidelines.Performs housekeeping duties such as cleaning, laundering and preparing meals, among other similar tasks, and monitors the safety conditions and overall cleanliness of the residential program.Responds effectively and in a timely manner to unexpected situations and crises during transports such as transportation delays or vehicle-related emergencies, procedural failures, participant-related issues or concerns.Provides status updates to supervisor when appropriate.Assists with routine maintenance and documentation of agency vehicles, such as cleanliness & organization, appropriate fuel levels, oil changes, placement of plates, city and safety stickers, and monthly vehicle inspections.Completes all necessary documentation in an accurate and timely manner.Participates and actively contributes to regular supervisory and staff meetings, training sessions, and other professional development activities as required.
Education and Experience:
- High school diploma or General Education Diploma equivalent is required.A minimum of three (3) years’ experience working with youth, in security-related roles, or the transportation sector is required.
Certifications/Licenses:
- A valid driver’s license is required.A CDL License with a passenger endorsement is preferred and may be required.
Knowledge/Skills/Abilities (K/S/A):
- Fluency in a second language is strongly preferred. Ability to read and write routine correspondence, staff communications and reports. Ability to understand and follow instructions provided in oral, written or diagram/image form.Demonstrated ability and willingness to apply common sense to any given situation.Must have a clean driving record that complies with DCFS’ requirements for drivers (including no convictions related to reckless driving and no license suspensions/revocations in the past three years, among others).Must successfully pass criminal background check.Ability and willingness to accompany program participants to appointments and outings regardless of their own personal beliefs and values.Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
Work Arrangement
- Given the duties of this role, the Driver’s job is ineligible for remote work.
Work Environment:
- The noise level in the work environment is usually moderate. Each program site operates on a 24/7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees are required to be flexible in regards to scheduling and work location. Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs. Employees may be required to report to any one of our locations on a temporary or permanent basis.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to sit, stand and walk. The employee must be able to stoop, kneel and/or crawl. The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. The employee must have unrestricted ability to provide physical restraint. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Equal Opportunity Employer Statement
HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.
Salary Information