Self Storage Manager

Job Description for: SELF STORAGE MANAGER 

Reports to: District Manager

SUMMARY/EXPECTATIONS Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service, committed to customer satisfaction. Lead site/facility, provide customer service, lease storage units or parking spaces, market property within the local area, manage collections for past-due accounts, administrative business functions and light maintenance of the property.  

ESSENTIAL FUNCTIONS • Maintain day-to-day administrative functions • Maintain and adhere controllable site expenses • Meet or exceed sales and profitability objectives • Accomplishes business objectives by managing staff, planning daily business activities, and responding to customer needs. • Maintain safe site/facilities environment for employees and customers • Address and report safety concerns in a timely manner • Ensures facility meets/maintains excellent customer service • Enforce all company policies and procedures • Ensures adherence to lien policies and procedures and legal requirements • Resolves employee and customer concerns in a timely manner • Maintains Site Operations and Business Standards as per company policy and as outlined in the Site Operations Review  

OTHER JOB FUNCTIONS • Contribute to a positive work environment • Clean and prepare vacant storage units for rent • Perform daily security check of facility (lock check/audit) • Conduct marketing tasks in local area as required • Enforce rules governing the property • Complete and submit company documents/reports accurately and timely • Work with Facility Maintenance Team to complete repairs within project bid/budget • Maintain a professional personal appearance • Perform other duties as assigned  

PHYSICAL REQUIREMENTS • Sit or stand for up to 8 hours per day • Ability to traverse entire property for audit, lock removal or tour purposes • Ability to bend, twist and lift • Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure Your signature below indicates that you have read & understand this job description; you acknowledge that you meet the above Qualifications of this position, and are able to perform the Essential Functions, either with or without accommodation. 

Please note that this is not an offer of employment. 

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QUALIFICATIONS • 1-3 years Store or Site Management experience, preferred • Computer experience (preferably MS Office suite) • Communicate effectively, both written and verbally (English) • Demonstrates high customer service standards • Pass a pre-employment drug screen and have acceptable results of a background check • Current valid driver’s license and auto insurance