Operations Coordinator

Anovaeon Staffing, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon Staffing offers competitive salaries, comprehensive benefits, and training and development opportunities.

Position Overview:

The Operations Coordinator provides flexible operational support across Anovaeon’s case processing program and broader operational activities. This role assists leadership with program coordination, logistics planning, documentation development, reporting support, and operational problem solving.

The Operations Coordinator serves as a versatile operational resource capable of supporting a wide range of program needs. Responsibilities may include assisting with standard operating procedure development, preparing operational reports, coordinating logistics, supporting communication with external partners, and helping leadership implement operational initiatives.

This role reports directly to the Processing Operations Director and may provide support to other program leadership as needed. While the position may initially support on-site operational setup activities, the role is primarily designed to support program operations at the corporate level with periodic travel to operational sites.

Essential Functions:

Program Coordination & Operational Support

Provide broad operational support to program leadership across case processing operationsAssist leadership in coordinating operational initiatives and program prioritiesSupport the implementation of operational processes and improvements across the programHelp facilitate communication and coordination between internal teams and operational sites

Reporting & Data Support

Assist with compiling operational reports, staffing summaries, and program performance updatesPull and organize data from operational systems to support leadership decision-makingSupport development of dashboards, status reports, and operational briefingsAssist leadership in tracking program metrics and operational performance indicators

Documentation & SOP Development

Assist with drafting and maintaining standard operating procedures (SOPs) and operational guidance documentsSupport documentation of workflows, processes, and program requirementsMaintain organized records of operational documentation and internal guidance materialsCoordinate updates to operational procedures as program requirements evolve

Logistics & Administrative Coordination

Assist with coordination of travel arrangements, including travel scheduling, lodging, and logistical support for program personnelSupport procurement coordination and logistical planning for operational needsAssist with scheduling meetings, coordinating operational calls, and maintaining action trackersSupport onboarding logistics for new personnel and operational staff

External Coordination

Assist leadership with coordination involving partner organizations, contractors, and external stakeholdersSupport preparation of materials or documentation needed for coordination with government personnel or operational partnersHelp ensure timely communication and follow-up with external entities supporting program operations

Special Projects & Operational Initiatives

Support leadership with special projects and operational initiatives as assignedAssist with operational planning for program expansion, new site support, or organizational initiativesProvide flexible support to help resolve operational challenges and facilitate program success

Knowledge and Skills

Strong organizational and coordination abilitiesAbility to manage multiple projects and priorities simultaneouslyExcellent written and verbal communication skillsStrong attention to detail and documentation accuracyAbility to work independently and proactively support leadership initiativesProficiency with Microsoft Office Suite including Word, Excel, and PowerPointAbility to learn new systems and operational processes quicklyStrong problem-solving skills and adaptability in dynamic environments

Education and Experience

Bachelor’s degree preferred; relevant experience may substitute for educationMinimum 2–5 years of experience in operations support, program coordination, or administrative program managementExperience supporting government programs or operational environments preferredExperience assisting with operational documentation, reporting, or project coordination preferredExperience working in fast-paced operational environments strongly preferredRequirements of EmploymentEmployment is contingent upon successful completion of the following screening:Federal background investigation (up to and including a Tier 4 DHS clearance)Criminal history checkVerification of employment and education historyCompliance with all government credentialing requirementsDrug screeningEmployees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.

Work Environment

Fully onsite position within an ICE processing facility in MarylandInitial support may include on-site presence during program start upStandard administrative office and processing facility environmentMay involve extended periods of computer work and documentation processingFast-paced operational environment requiring attention to detail and professionalism

Physical Requirements:

Ability to sit at a computer workstation for extended periods while conducting data entry and interviewsAbility to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)Ability to lift, carry, and move supplies and equipment up to 50 poundsAbility to bend, stoop, reach, and perform repetitive motionsCapability to work in varied environmental conditions (indoor/outdoor, temperature variations)Ability to respond quickly to emergency situations throughout the facilityVisual acuity for detailed computer work and document reviewAuditory ability to conduct interviews and monitor facility for safety concerns

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Position Type: Salaried Full-TimeTravel Requirements: NoneLocation: On-Site

About Anovaeon Staffing, LLC: https://www.anovaeon.com

Anovaeon Staffing, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon Staffing, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com

The pay range for this role is:73,800 - 73,800 USD per year(Hagerstown Processing)