About this position
Job Summary
Selected as a Top Workplace in Philadelphia for 16 consecutive years and headquartered in Montgomeryville, Pennsylvania, Movers Specialty Service (MSS) is currently recruiting students who seek full-time seasonal employment/an internship during their upcoming summer break. Each year we hire full-time seasonal Client Relation Interns to assist with our high-volume summer months.
Client Relation Intern candidates must possess the following skills sets:
- Flexible and able to handle multiple tasks simultaneously while producing high quality, high-quantity work.
- Excellent interpersonal and communication skills, strong attention to detail, the ability to learn quickly and a willingness to take initiative.
- Professional telephone and email etiquette in all client and work interactions.
- Organized, detail-oriented and possess rapid response follow-up and problem solving skills.
- Strong PC skills and proficiency with Word, Excel, Teams, and Outlook.
- Ability to work Monday to Friday from 8:00am-5:00pm.
- Process approval emails promptly and accurately.
- Call suppliers to provide verbal authorization when required.
- Ensure all approvals are updated in the authorization app.
- Respond to automated transferee emails and text messages.
- Communicate with transferees and customers to obtain / update critical order information as required.
- Update orders based on information received through these communications.
- Support the team in maintaining timely, clear, and customer‑focused responses.
- Review orders as they enter our system.
- Verify order details, identify required updates, and initiate the appropriate business rule workflows.
- Ensure orders are accurate, complete, and ready for processing by downstream teams.
Computer based and one-on-one training will occur, therefore all students, regardless of major, are encouraged to apply.
We offer a thriving and vibrant work environment along with a great opportunity to gain “real life” work experience. Our interns will work side-by-side with current MSS staff to successfully assist us through our peak busy season.
About MSS:
MSS, Inc. is a family-owned business that has delivered personalized moving-related services to the relocation marketplace since 1978. With centralized operations in Montgomeryville, PA, MSS comprises three distinct divisions: Relocation Support Services, Precision Crating Services, and Pure Install Solutions.
MSS Relocation: Partners with moving companies to provide crating and technical services to household items like appliances, TVs, complex furniture, and exercise equipment for safe transit and restored comfort to those relocating.
Pure Install: Delivers customizable assembly, installation, repair, and maintenance services for healthcare, hospitality, retail, commercial, and residential needs.
Precision Crating: Offers crating and packaging solutions to a wide variety of industries for safe transportation of items like machinery, artifacts, helicopters, medical equipment, and movie props.
MSS is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, marital status, genetic information or any other legally recognized protected basis.
Job Type: Internship