About this position
Description:
Position Title: The Only Facial Esthetician Store Manager
Job Type: Full Time
Reports To: Owner
Job Overview:
If you’re a licensed esthetician who loves leading a team and creating exceptional client experiences, this Store Manager role could be the perfect fit—overseeing operations, guiding staff, and keeping our spa welcoming and relaxing.
Requirements:Who We’re Looking For:
- Licensed Esthetician (required)
- Associate’s or Bachelor’s degree in Business Management, Hospitality, or a related field preferred
- Prior leadership experience, ideally within a spa, wellness, or service-based environment preferred
- Demonstrated leadership and strong interpersonal skills
- Excellent organizational abilities with a proven capacity to manage multiple priorities effectively
- Proficiency in Boulevard management software and Microsoft Office Suite
- Comprehensive understanding of the esthetician role and service standards
- Ability to work flexible hours, including evenings and weekends
What You’ll Do:
Operational Leadership
- Oversee daily spa operations, including scheduling, inventory management, and maintaining a clean, welcoming environment
- Ensure all services are delivered with consistency, quality, and exceptional client care
- Develop and implement operational policies and procedures that support growth and efficiency
Team Development
- Recruit, onboard, and support spa team members
- Conduct performance evaluations and provide ongoing coaching and development
- Foster a positive, collaborative team culture where growth is encouraged
Client Experience
- Lead by example in delivering outstanding customer service
- Address client questions, feedback, and concerns with professionalism and care
- Develop and enhance loyalty programs to build long-term client relationships
Financial & Inventory Oversight
- Review performance metrics and financial reports to monitor progress and identify opportunities
- Manage inventory and maintain supply budgets to optimize efficiency
Marketing & Community Engagement
- Partner with the owner to develop strategies that attract new clients and retain existing ones
- Support social media efforts and brand visibility initiatives
- Build relationships with local businesses for cross-promotional opportunities
Why You'll Love Working Here:
- Competitive salary
- Complimentary facials
- Employee discounts on Vivant Skin Care products
- Opportunities for professional growth and advancement
- A leadership role where your expertise, initiative, and passion for spa excellence are valued