Team Coordinator (Community Support and Technology)

About NORDIK Institute

The Northern Ontario Research, Development, Ideas and Knowledge (NORDIK) Institute is an innovative community-based research institute affiliated with Algoma University. It is committed to the practice of holistic community development and has established strong links with other research institutes, universities, and colleges. NORDIK is committed to building local research capacity by working closely with its community partners and providing mentorship to new researchers and community development practitioners. For more information, please visit www.nordikinstitute.com.

Work status

All applicants must have proof of legal working status in Canada. At this time, we do not identify or sponsor international applicants who do not already have working status.

About the role

Supervised by: Community Support Team Lead

Location: 390 Bay Street, Sault Ste Marie, Ontario

Supervises: TBD

Wages: $49,140 to $60,060.00/year, commensurate with experience and education

Duration of employment: Permanent

Anticipated start date: June 1, 2026

Job category: NOC 13100, TEER 3. One year of relevant work experience in a similar role is required.

Primary Function:

The Team Coordinator (Community Support and Technology) co-manages related team members to execute Project Managers’ visions in a timely, effective, and compliant manner. The Team Coordinator coordinates the team’s work space, supplies, and work plan priorities, while ensuring their compliance of administrative and ethical procedures and processes. The Team Coordinator also collaborates with the Project Manager to analyze team processes and administrative operations to ensure a continual improvement model. The Team Coordinator manages team members’ daily activities, but supports the Project Manager in his/her capacity as the team members’ primary supervisor.

Responsibilities:

• Manage day-to-day activities of team staff related to each project, including task scheduling and collaborating on work plans to ensure effective tasking of team members
• Establish work priorities for team members and delegate work between team members, as needed
• Ensure deadlines are met and procedures (including processes laid out in funding agreements) are followed
• Oversee the team’s handling of sensitive data and records according to the protocols set out by the Project Manager and/or NORDIK Institute
• Assure quality and compliance related to the handling of records and data
• Assemble data and prepare periodic and special reports, manuals and correspondence as needed
• In support of the Project Manager, as requested, assist with:
• • Conducting analyses and administrative operations related to budgeting, contracting, hiring, and project planning and management processes
  • Overseeing and coordinating team administrative processes & procedures and review, evaluating & implementing new procedures
  • Administering policies and procedures related to the archiving and release of sensitive information and/or confidential records (e.g., relating to Residential School students)
  • Coordinating and planning for team resources, supplies, and services, including software needs, travel arrangements, maintenance and storage of equipment, forms, and planning for the life cycle (use and disposal) of assets (e.g., GPR equipment)
  • Preparation of operating budget and maintain inventory and budgetary controls
• Other duties as assigned

Qualifications:

While this is a mid-level administrative role, there are pathways for the incumbent to be promoted to higher level positions within 3 years. As such, we are seeking a superstar who is willing to learn about our workplace culture and work with a growing non-profit organization to develop nationally-meaningful initiatives in partnership with community partners. Further, this is a very demanding work environment, in which you may be pulled in multiple directions to provide administrative support as needed; therefore, we require immediate proficiencies in a variety of contexts. Boredom is not likely in this role! We are looking for...

• Strong administrative skills, proven over at least 5 years; this is a fast-paced and dynamic work environment and you'll need to apply your experience from Day 1
• Strong written and oral communication skills in the English language (French as a second language is an asset), with a proven ability to research, digest information, and present it effectively to lay audiences
• Completed post-secondary education (graduate degree preferred) with experience applying AI to a community-focused project
• Combination of domestic and global work experience, ideally incorporating IT, governance, and community-focused contexts
• Familiarity with Indigenous and Canadian histories, with a focus on Indian Residential Schools and the intergenerational trauma legacy it has had
• Proven experience working with elders, ideally those who live with trauma
• Understanding of what community-led initiatives are, how to coordinate them, and the ethics and relational protocols that are required to make them work
• Proven experience in systems design/solution architecture, portfolio integration, risk management, and digital transformation
• Proficiency with Google suite, MS suite, project management tools (E.g., JIRA, Monday.com, etc.), and applying TOGAF frameworks
• Proficiency in AI/ML, ITIL, CISM, ISTQB, PRINCE2; certifications an asset
• Certified PMP, or intent to obtain within 6 months of hire, with proficiency in waterfall, agile, and hybrid approaches

Application deadline: Open until filled.

Other information: Interviews will be completed between April 1-10, 2026, with a decision being communicated by April 17, 2026.