Insurance Customer Service Representative

Insurance Customer Service Representative

Location: SANDY, UT, 84070
Salary: $16.0 - $20.0/hour
Experience: 0 Year(s)

Insurance Customer Service Representative - State Farm Agent Team Member

Mike Erekson - State Farm Agency
Sandy, UT

Position OverviewMike Erekson - State Farm Agency in Sandy, UT is seeking an Insurance Customer Service Representative to support policyholders with service inquiries, policy changes, and account support. This is a full-time office-based role.

Key Responsibilities• Respond to client inquiries about policies, billing, and claims support
• Assist with policy changes, endorsements, and renewals
• Maintain accurate customer and policy records
• Provide timely, friendly, and professional service to customers
• Support office workflows and administrative tasks
• Collaborate with team members to ensure high service standards

Qualifications• Property & Casualty insurance license (must have or be able to obtain)
• Sales or customer service experience preferred
• Strong communication and interpersonal skills; Bilingual Spanish/English preferred
• Ability to work in a team-oriented office environment
• Goal-oriented and self-motivated work style

Compensation• $16.00 - $20.00 per hour plus Commissions
• Compensation based on experience and qualifications

Benefits• Vacation
• Paid Time Off (PTO)
• Structured, professional office environment
• Training and development opportunities

Work EnvironmentThis position is based in our Sandy, UT office. The role supports customer service operations and daily interactions with agency clients.

Additional InformationPrior insurance or customer service experience is helpful but not required. Candidates who enjoy helping others and delivering excellent support are encouraged to apply.

DisclosureThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents are not employees of State Farm.