About this position
Description:
POSTOAK Lodge & Retreat is looking for a Housekeeper to join our team!
Performs routine cleaning and servicing duties for guest rooms, bathrooms, offices and other POSTOAK spaces.
Essential Duties and Responsibilities:
- Ensures guests receive professional, efficient, prompt and courteous service.
- Efficiently and thoroughly completes tasks daily to ensure that assigned guest rooms and other areas are clean, neat and sanitized including, but not limited to: changing linens, towels and bedding; removing trash from rooms and changing can liners; making the bed; cleaning and sanitizing the sink, vanity, shower/tub, toilet, mirrors, bathroom floor and bathroom walls; stocking toiletries and other hotel provided commodities; vacuuming, sweeping and/or mopping; dusting; cleaning and disinfecting surfaces; completing finishing touches and any other checklist items.
- Opens all drawers and/or doors in checked-out rooms and removes items left by guest. Removes and checks under beds, chairs, and other furniture for debris or other items.
- Completes other tasks as assigned or as needed including, but not limited to: cleaning windows and blinds, cleaning fans, shampooing carpets, steam cleaning furniture and draperies, wiping down walls and doors.
- Polishes and rearranges furniture in accordance to room plan as needed.
- Reports the need for unusual cleaning or maintenance tasks to management.
- Inspects furniture, fixtures, appliances, lights and other electronics for functionality and reports concerns immediately to management; including, but not limited to leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, furniture needing repair, etc.
- Stocks cleaning supplies in cleaning closets and/or carts.
- Loads and uses washing machines and dryers; irons, folds, sorts and stores items.
- Correctly uses Ready-To-Use formulations and dilutes concentrates of various cleaning solvents for designated surfaces safely and in compliance with OSHA regulations.
- Promptly responds to and resolves guest issues and complaints. Ensures guest satisfaction.
- Cleans up bodily fluids and human waste safely and in compliance with OSHA standards.
- Responds to requests, needs, and job function with thoroughness and a sense of urgency.
Qualifications:
- Required Education and Experience: High school diploma or GED, Proof of meeting Oklahoma state requirements regarding auto licensing, driver’ license.
- Preferred Education and Experience: 6 months in the hospitality or janitorial industry