About this position
Bag Check Attendants are responsible for greeting guests and conducting bag inspections as they enter the facility to help maintain a safe, secure, and welcoming environment. This role ensures all guests comply with Spooky Nook Sports’ rules, policies, and safety regulations while providing friendly and professional customer service.
Must be 18 years of age or older to apply and shifts will include primarily weekends during tournament season. Starting pay will be $13.00 per hour.
Benefits:
Working at the largest indoor sports complex in North America is an experience like no other. Our energetic, guest-focused environment is built on kindness, teamwork, and helping others succeed.
As a Part-Time Team Member, you’ll enjoy:
- Free individual membership to our 65,000+ sq. ft. fitness center, including all equipment and group fitness classes
- Option to upgrade to a family membership at 50% off
- 1.5x pay for holiday hours worked
- 35% discount on food and beverage purchases, including our upscale restaurant Forklift & Palate
- 35% off all Nook apparel
- Free child watch (3-hour increments)
- Discounts on birthday parties, personal training, event space rentals, and more
- Discounts at participating local restaurants and businesses
Essential Job Functions
- Greet guests as they enter the facility in a friendly and professional manner
- Conduct bag checks in accordance with complex policies and safety procedures
- Enforce facility rules and regulations related to prohibited items
- Clearly and respectfully communicate policies to guests when necessary
- Monitor entry points to ensure only approved items enter the complex
- Report safety concerns, policy violations, or suspicious activity to leadership or security
- Maintain a safe and orderly entry environment
- Assist guests with general questions related to facility policies
- Perform other duties as assigned
- Must be 18 years of age or older
- Ability to read, speak, and understand the English language
Preferred Qualifications
- Positive, friendly, and professional attitude toward guests and team members
- Ability to follow written and verbal instructions
- Ability to remain calm and respectful in tense or stressful situations
- Ability to maintain confidentiality and protect guest information
- CPR/First Aid certification (preferred)
Working Conditions:
- Must be able to stand and walk for extended periods
- Position may require working indoors near facility entrances
- Physical requirements include standing, bending, and light lifting (up to 25 pounds)