About this position
JOB DUTIES:
- Serving as the first point of contact for our patients, and providing stellar customer service
- Extensive patient appointment scheduling; utilizing practice management software
- Answer telephones in upbeat, pleasant and cordial way
- Answer patient questions or forward to the appropriate team member within the practice
- Follow up with patients to verify and reschedule appointments as necessary
- Performing verification of insurance checks
- Ability to work in a fast pace environment while multi-tasking and learning processes quickly
- Assist new and existing patients with processing all necessary paperwork
- Maintain a welcoming and attractive office environment
- Receive and post patient payments
- Maintain confidentiality of business and client information
Requirements
Physical and Environmental requirements
- May be required to lift up to 40 pounds
- Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position)
- Vision: close vision, depth perception, and ability to adjust focus
- Hearing: able to satisfactory communicate with patients, doctor, and other staff members to ensure verbal communication is clearly understood, or a satisfactory equivalent method of communication
- Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment
- May be required to administer CPR
- Occasional exposure to toxic or caustic chemicals and radiation