Warehouse Supervisor I

We are seeking a dedicated and experienced Warehouse Supervisor I to oversee our warehouse operations and facility. The ideal candidate will be responsible for managing daily activities, ensuring efficient processes, and maintaining a safe working environment. This role requires strong leadership skills and a thorough understanding of warehouse management systems and logistics as well as someone who has recent hands-on experience in forklift operation and is willing to serve as backup to the team on a daily or weekly basis.

**3PL experience is a plus

**Amazon FBA and Home Depot DFC experience is a plus.

**Must have experience managing a warehouse inventory of thousands of SKU's for multiple brands of products.

Essential Duties and Responsibilities

Operations & Fulfillment

• Supervise and participate in daily warehouse activities, including shipping, receiving,
• picking, packing, and inventory control.
• Ensure timely and accurate order processing to meet customer SLAs.
• Operate and maintain warehouse equipment (forklifts, pallet jacks) safely and efficiently.
• Maintain a clean, safe, and organized warehouse environment in compliance with OSHA
• regulations.
• Coordinate with production and other departments to meet deadlines and prioritize
• tasks.
• Support warehouse organization initiatives and efficiency improvements.
• Oversee facility maintenance and address utility issues or repairs.
• Perform other related duties as assigned.

Inventory Control

• Maintain 98–99%+ inventory accuracy through cycle counts and reconciliations.
• Ensure proper labeling, bin organization, and handling of products.
• Monitor inventory levels and communicate stock concerns to management.
• Safety & Compliance
• Enforce company safety standards and proper use of PPE and equipment.
• Conduct safety inspections and promptly report incidents.

Process Improvement & Technology

• Identify and implement workflow, productivity, and accuracy improvements.
• Support the use of technology (ERP, WMS, scanners, shipping platforms).
• Collaborate with leadership to develop procedures that improve warehouse practices.

Supervisory Responsibilities

• Interview, hire, train, and onboard warehouse employees.
• Assign daily tasks, monitor performance, and ensure operational goals are met.
• Conduct timely and constructive performance evaluations.
• Coach, discipline, or terminate employees as needed in coordination with HR.
• Communicate company policies and procedures clearly to staff

Participates in (as needed) and provides oversight and support for the following warehouse functions:

Returns (RMA Process)

• Assign RMA numbers and track returned products.
• Ensure returns are processed accurately and inventory systems are updated.

Shipping & Receiving

• Verify counts and accuracy for inbound and outbound shipments.
• Receive and inspect incoming goods, document and report damages or defects.
• Ensure pick/pack/ship processes are accurate and efficient, including applying labels and UPCs.
• Maintain organized records for bills of lading (BOLs) and delivery orders (DOs).
• Keep shelves, pallet areas, and workstations neat and orderly.
• Collects documents DO/ BOL and organizes them in records related to all inbound/outbound shipments.
• Maintains inventory controls on racks by location with organizational standards.
• Keeps shelves, pallet area, and workstations neat, sweep, dust and mop.
• Organizes warehouse and work area for orderliness at all times.

 Minimum Qualifications (Knowledge, Skills & Abilities)

• 3+ years of warehouse or fulfillment experience; 1–2 years in a lead or supervisory role
• preferred.
• Experience in eCommerce or direct-to-consumer shipping.
• Current forklift certification required.
• Strong leadership and organizational skills with attention to detail.
• Ability to anticipate problems, propose solutions, and make decisions quickly.
• Experience with shipping and receiving in an eCommerce environment; Amazon FBA experience.
• Proficiency with Microsoft Office Suite and basic inventory management software.
• Proficiency with ShipStation ecommerce software.
• Excellent communication and collaboration skills.
• Ability to meet timelines in a fast-paced, dynamic environment.
• Physical ability to stand, walk, crouch, and lift 10–50 lbs. for extended periods.
• High school diploma or equivalent required.
• Availability to open facilities at 7:00 a.m. and close at 5:30 p.m. as needed.
• Flexibility to work weekends and holidays when required.

Benefits

• Competitive salary.
• Health, dental, and vision insurance premiums are 100% paid for employee coverage.
• Company Paid Basic LIfe Insurance policy for employee.
• 401(k) eligibility with 3% non-elective employer contribution.
• Eligible for Annual discretionary year end bonus.
• Tiered Paid Vacation schedule starting at 5 days in year 1.
• 7 paid holidays annually.