Customer Service Representative 10:30am-7:00pm

Arlinghaus Heating & Air Conditioning LLC Erlanger, Kentucky, United States

About this position

About Us

Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. If you’re ready to be a part of an organization that is rapidly growing and making an impact on your future, we have the right opportunity for you! 

What’s In It For You

  • Unmatched team support
  • Friendly, upbeat work environment
  • Competitive compensation & benefits
  • Paid Vacation & PTO
  • Company paid Short & Long Term Disability
  • Company paid Group Life Insurance
  • 401k with company match

Schedule:

  • Monday-Friday 10:30am-7:00pm
  • Full-Time In Office Position
  • Voluntary OT Available

Pay:

  • $17-19hr + Bonus!

Main Objective

Book service appointments and do whatever is necessary to promote customer satisfaction.

Competencies for Success

  • Develop a effective and efficient track record in customer service.
  • Call center experience taking 120 calls per day.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust and demonstrate empathy.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.



Monday-Friday 10:30am-7:00pm with a small monthly on call requirement

Salary Information

$17.0 - $19.0 Annual Salary