Insurance A/R Collector

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.   

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.    

Overview:  We are currently looking for qualified and experienced Medical Insurance A/R Collectors. The Insurance A/R Collector will be responsible for the following up on outstanding accounts and reviewing all open claims and aging reports. This is a full time position working 40 hours per week, Monday - Friday schedule. This position is located in our Gilbert, Arizona office,

Essential Duties and Responsibilities:    

• Complete all daily, weekly and monthly checklists. Weekly reports to supervisor.   
• Reviews accounts and/or follow-up documents for outstanding accounts receivable issues.   
• Review Aging (60+) Reports.  
• Reviews and appeals unpaid denied claims. Works oldest and largest amounts first.   
• Contacts patient’s insurance and/or third party organizations by telephone, online, correspondence or meetings to resolve issues impairing reimbursement and secure proper reimbursement for billed services.   
• Performs accurate and timely appeals via phone or written to ensure accurate payer fee schedule reimbursements obtained for all services performed.   
• Reviews payer websites for updates regularly and reports to supervisors or other staff as needed.   
• Communicates to physicians, nurses, financial counselors or other employees in a professional manner for any patient payer issues affecting patient care.   
• Documents in patient accounts notes timely.    
• Resubmits insurance claims that have received no response or are not on file, in a timely manner according to each insurance’s contracted filing limits.

Knowledge and Skills:   

• Working knowledge of NCCN guidelines and CCI edits.   
• Knowledge of appealing claims with payers chemotherapy related drugs, supplies utilized and SNF, LTC and Hospice in relation to insurance benefits.   
• Knowledge of governmental, legal and regulatory provisions related to collection activities.   
• Knowledge of CPT, Dx, HCPCS coding a plus.   
• Knowledge of basic mathematics.   
• Able to be in a seated position, talk on the phone, repetitive keyboard usage and clarity of vision at 20 inches or less.   
• Knowledge of medical terminology.      

Education and Qualifications:   

• Minimum of 3 years in the healthcare reimbursement field preferred.      

We offer a competitive salary and a comprehensive benefit package including health insurance, 401(k) and a caring work environment. We are an E.O.E. 

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"