About this position
Description:
Title: Office Assistant & Driver
Location: Waunakee, WI
Work Schedule: Full-Time (Monday - Friday); 08:00AM - 05:00PM
We’re looking for a dependable, organized, people-focused Office Assistant & Driver to support our operations and deliver exceptional service to our partner dental offices!
What You'll Do
Office Assistant (95%)
- Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy.
- Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude.
- Use Lab Software (Evident): Enter, update, and track cases in our management system.
- Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance.
- Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed.
Driver (5%)
- Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations.
- Prep Your Route: Organize and pack route totes before heading out.
- Build Great Relationships: Learn each dental office’s preferences for seamless, professional service.
- Stay Connected: Use a company route phone for updates, added pickups, and communication.
- Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.
What You'll Need
Required:
- Valid driver’s license and an insurable driving record
Preferred:
- Delivery and/or customer service experience
- Dental or healthcare background a plus!
Skills & Competencies Required
- Strong attention to detail
- Clear, professional communication with clients and coworkers
- Reliable, consistent, and responsible work habits
- Positive team attitude and cooperative nature
- High integrity—handles confidential information appropriately
Physical Requirements
- Able to sit while driving for extended periods (up to 2+ hours)
- Regular standing and movement throughout the day
- Occasional bending or stooping during loading/unloading
- Ability to lift up to 25 lbs
- Good vision and hearing for safe vehicle operation and communication
- Ability to climb stairs occasionally during deliveries
Salary
- Based on prior experience and/or education
Why You'll Love Working Here
- Stable weekday schedule—no nights or weekends
- A role that mixes independence on the road with teamwork in the office
- Meaningful interactions with dental professionals and internal team members
- A clean, professional, supportive work environment
Expansive Benefits Package
We offer a full suite of competitive benefits designed to support your health, lifestyle, and long-term success, including:
- Medical, Dental, Vision, & Supplemental Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Flexible Spending Accounts (FSA)
- Life Insurance, Short-Term & Long-Term Disability
- Employee Assistance Program
- Training, cross-training & career-growth opportunities