Customer Service Representative / Dispatcher (San Diego)

Brian Cox Mechanical Inc San Diego, California, United States Customer Service

About this position

Description:

With over 35 years of experience as a commercial HVAC contractor, Brian Cox Mechanical is passionate about leading our industry and market when it comes to providing HVAC services from beginning to end. We can truly take a “napkin” drawing from inception through design, installation, commissioning, and provide long term maintenance and service for the life of a project. We’ve achieved this by cultivating a talented team with the right attitude.


Brian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin/Dispatcher.


Duties include, but not limited to:

  • Scheduling a high volume of phone calls and emails
  • Service Billings
  • Creating and managing POs
  • Managing daily technician times

We offer competitive pay, 401k, holiday pay, vacation pay, and sick pay. Hours are Monday-Friday from 8am-5pm.

Requirements:
  • Must have exceptional customer service skills
  • Be detail oriented
  • Be able to multi-task in a faced paced environment
  • Strong computer skills: Microsoft Excel, Word and Outlook
  • Dispatch experience preferred, but not required.


Salary Information

$18.00 - $30.00 Hourly Wage