Mobile Service Technician

Earn $60,000–$90,000+ annually  

This is not just a technician role — it’s an opportunity where you’ll have real visibility, and impact. We offer over-time and call-out bonuses.

At MCT Companies, we like to say we bleed blue. Blue is a dedication and commitment to our co-workers, customers, and our core values. Our core values define who we are. They are the underlying framework for our decisions, interactions, and relationships.

We strive for camaraderie because we are team players, a can-do attitude because we are problem solvers and doers, doing right by our word because we believe in honesty, excellence because we believe that expertise and quality is the key to success, and most importantly, fun because we cherish the life-long friendships and bonds made at MCT! We are looking for motivated individuals to join our growing family business.

Job Summary:

· Perform  on-site diagnostic services, repairs, and maintenance work on refrigeration units. 

· Manages,   and monitors their service processes to ensure their efficiencies promote   quality customer satisfaction 

· Takes   customer requests seriously, respects the customer’s property, and exceeds   customer expectations. Work to accomplish  departmental objectives by completing   repair orders timely and accurately. 

· Practices  and promotes a safety culture.

· Verifies  unit performance by diagnosing faults physically and via downloads.

· Determines  unit condition by conducting inspections and diagnostic tests to identify worn  and/or damaged parts. Corrects system deficiencies by removing, repairing, and  adjusting faulty components.

· Maintains  equipment by completing preventative maintenance schedule, installing  component and parts upgrades, and controlling erosion. This involves occasional to frequent  climbing, material handling, bending, squatting, kneeling, and/or stooping,  overhead reaching, work on elevated surfaces.

· Consistently  maintains cost by using warranty; evaluating services and repairs.

· Participates  in training and educational opportunities provided by the company: reads  technical and regulation publications to increase job knowledge and  demonstrates competencies.

· Completes  repair orders and enters data at time of repair. Requires use of computer and keyboarding.

· Wears  Personal Protective Equipment (PPE) as required and is compliant with safety  procedures.

· Prompt  response for emergency service calls.

Job Requirements:

Possess a valid driver’s license.

Be able to pass a medical examiners  test.

Utilize critical thinking skills,  problem solving abilities, and exercises good judgment when completing tasks  in an efficient, correct, and productive manner.

Coordinate tools, resources, and  equipment to meet deadlines in a fast paced environment.

Active listening skills, oral/written  comprehension, and commitment to perform quality service.

Basic computer and data entry skills for  Windows based software programs e.g., Karmak Fusion software a plus. Knowledge  of Microsoft Office Suite: Outlook and Word helpful.

Compliance with all personnel policies  and practices.

Ability to work alone for extended  periods and in teams.

May work in extreme heat or cold and  inclement weather. Tasks involve  constant reaching, standing bilateral grasping, fine motor manipulation and  handling awkward positioning, walking, wrist and elbow movements.

Attendance and  punctuality are essential job functions. Employees must arrive to work prior to the scheduled shift start time,  while not taking unscheduled and unauthorized absences as determined by  company and departmental guidelines.

 Physical Requirements:

• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to lift / carry / push / pull up to 50lbs.
• Ability to work at heights and in confined spaces.
• Ability to work in hot and cold temperature extremes.
• Ability to wear required PPE (personal protective equipment)

Benefits:

• Medical, Dental and Vision, after 30 days
• HSA and FSA plans
• Company Paid Life Insurance, LTD and STD
• Paid Time Off (starts on day 1) 120 Hours the first year!
• Holidays
• 401(k) with employer match
• Tool Program
• In House Carrier Training
• Annual Clothing Allowance
• Fun and Rewarding Work Environment

MCT Companies is an Equal Opportunity Employer and federal contractor. We value diversity and do not discriminate based on any protected status. If you need assistance in the application process please contact Human Resources.