About this position

Reports to: Director of Product and Engineering

Role Overview

The PrismHR / HRIS Administrator is responsible for the configuration, maintenance, and optimization of the organization’s HRIS ecosystem, with PrismHR as the core platform. This role ensures the accuracy, reliability, and security of employee, payroll, benefits, and compliance data while supporting internal teams and external clients with system expertise and operational guidance.

In this role, you will act as the primary subject matter expert for PrismHR, partnering closely with HR, Payroll, Benefits, Finance, and Technology teams to translate business and regulatory requirements into scalable system solutions. You will manage system enhancements, troubleshoot complex issues, and drive continuous improvement initiatives that improve data integrity, operational efficiency, and the overall user experience.

The ideal candidate combines strong technical aptitude with a deep understanding of HR and payroll processes, exceptional attention to detail, and a client focused mindset. This position plays a critical role in ensuring that HR systems not only function effectively day-to-day but also evolve to support organizational growth and future needs.

Key Responsibilities

Support internal team members in the delivery of HR functions to our clients.

Support clients with training or education when required.

Identifies opportunities for automation within our HRIS Platform.

Liaises with our HRIS vendor on system implementation & supporting User Acceptance testing

Drives regular reviews and supporting implementation of HR system upgrades or patches when required

Evaluates and implements tools to help maintain data integrity

Provides reports in support of both internal employees and clients

Stays updated on trends in HRIS

Participates in and/or leading projects focused on continuous improvement

Qualifications

Bachelor’s degree in information technology, Human Resources Management, Business Administration preferred.

Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.

Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product – PrismHR strongly preferred.

This role is Hybrid working 3 days in the office.