​​Senior Field Digitalisation Officer​

Starting Date: May/June 2026

Contract type: Full-time and open-ended

Salary: if hired in Delhi – 1,744,999 INR

Location: Delhi

Application closing date: 24/03/2024

About the Job 

The Senior Field Digitalisation Officer role strengthens Better Cotton Initiative's digital foundation across global field operations. By designing scalable, secure, and future-ready digital systems, this role ensures high-quality data collection that supports impact measurement for nearly 3 million farmers. 

It bridges technology and field operations — translating operational needs into robust technical solutions while building strong training and support systems to drive adoption and data quality. Ultimately, the role enables efficient field processes, reliable decision-making data, and a sustainable digital architecture aligned with Better Cotton’s 2030 goals. 

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers. 

Responsibilities

As a Senior Field Digitalisation Officer you will be responsible for :

Deliver stable, functional digital field solutions that meet operational requirements. Successfully implement and maintain mobile data collection systems or alternative digital tools as needed. Ensure smooth rollout of digital initiatives within country operations. Provide timely user support and establish a basic, reliable helpdesk mechanism. Deliver effective training to field staff and Programme Partners to ensure tool adoption. Maintain clear documentation of systems, processes, and configurations. Collaborate effectively with ITD, MEL, and Programme teams to align digital tools with data standards and reporting needs. Identify and resolve technical and operational issues proactively. The minimum expectation is that field digital systems are reliable, users are supported, and data collection processes function efficiently and securely across operations. Work collaboratively with line managers to set clear, outcome-based objectives that align with function-wide and organisational goals.  

Experience

the following skills, knowledge, and experience:

Essential

Strong technical foundation in application development, system configuration, or digital platform implementation (ideally with exposure to full-stack concepts such as frontend, backend, APIs, and databases).Experience translating business or operational needs into technical solutions, demonstrating structured problem-solving skills.Hands-on experience delivering digital projects end-to-end, from requirements gathering through rollout and post-implementation support.Experience with mobile or field data collection systems, and an understanding of how digital tools operate in low-resource or distributed environments.Knowledge of system integration and data flows, including working with APIs, cloud environments (e.g., Azure), and data platforms.Training and capacity-building experience, with the ability to simplify technical concepts for non-technical users.Fluent in English required.A combination of technical depth with adaptability, communication skills, and a strong service mindset with minimum 3 years of working experience. 

Desirable

Exposure to support or helpdesk processes, including issue tracking and user management.Experience working in cross-functional or multicultural environments, ideally within development, sustainability, or agricultural contextsCloud & Infrastructure Awareness: Familiarity with hosting environments and performance considerations to support secure, scalable, and maintainable systems.Data Governance & Security: Knowledge of access controls, user management, and compliance principles to safeguard sensitive data and ensure policy alignment.

What we offer

- Competitive salary

- Hybrid working – Two to three days/week in the offices Delhi

- The opportunity to work from anywhere in the world for up to one month per year

- Flexible working, with core hours from 10 am to 4 pm local time

- Continuous learning and development

- Pension scheme

- A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home

- Enhanced parental benefits

- The opportunity to make your mark and make a difference.

Working arrangements

The position is full-time (40 hours per week) and will be based in Delhi. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm.  The position will require limited travel to international countries.

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 24.03.2026 via the application link. 

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human-led assessment experience.

Our hiring process

Initial Screening:

Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews:

If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment and Testing: 

Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks: 

Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities.

Offer stage:

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton Initiative

Better Cotton Initiative is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are:  

Trustworthy (including honest, transparent, credible) As having Integrity (including responsible, authentic) Positive (including problem-solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game-changing)  

Being you @ Better Cotton Initiative

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.