About this position
Job Summary
The Accounts Receivable Supervisor is responsible for the performance and oversight of an assigned billing and collections team. This includes ensuring compliance with established corporate billing and collections procedures. This individual will also focus on maintaining accurate and efficient operations, processing and monitoring incoming payments, and securing company revenue by verifying and posting receipts.
Duties & Functions
· Focus on operational efficiency and accuracy, managing incoming payments, and confirming revenue by verifying and posting receipts.
· Process and apply incoming payments, including checks, credit card payments, and electronic funds transfers, accurately and in a timely manner.
· While leading a dedicated billing and collections team, will ensure consistent application of corporate billing and collections procedures.
· Monitor accounts to ensure timely collection of outstanding balances and follow up on past due invoices.
· Provide the leadership team with regular updates concerning the state of assigned accounts as well as the performance of the assigned team, their performance and progress.
· Conducts an analysis of the business’ revenue as it pertains to assigned accounts
· Familiar with the billing and collection process associated with cash apps.
· Participate in companywide updates concerning collection of assigned accounts
· Reconcile A/R to the G/L
· Interact with customers to resolve outstanding issues
· Prepare and send regular statements, invoices, and reminders to clients.
· Maintain accurate and up-to-date customer records, including contact information, billing details, and payment history.
· Collaborate with the sales team to ensure accurate invoicing and resolve any discrepancies in a timely manner.
· Reconcile accounts receivable balances to ensure accuracy and completeness.
· Generate financial reports related to accounts receivable, aging analysis, and collection efforts.
· Assist in month-end and year-end closing processes, providing necessary documentation and support.
· Maintain compliance with company policies, accounting principles, and relevant regulations.
· Seek assistance from leadership team as needed.
· Conduct ad hoc reporting
· Other duties as assigned by management based on Finance department initiatives and priorities.
Requirements:
- 5-7 year of related experience
- Associate's or Bachelor's degree in Business related field (Accounting or Finance preferred) or a high school diploma or general education degree (GED) with related experience
- Proficient knowledge of the Microsoft Office Suite (e.g., Excel, Outlook, Word) and Netsuite (preferred)
- Analytical thinker with the ability to research, problem solve, and resolve reconciling items
- Customer service focus and team player mentality, with the ability to drive communication with operations
- Demonstrated ability to learn and then routinely apply policies and procedures without daily instruction and under general supervision
- Ability to prioritize and manage multiple tasks and/or projects in a fast-paced environment at one time along with the ability to embrace change
- Able to make decisions individually and be accountable for those decisions, but also knows when to involve management
- Strong work ethic with demonstrated ability to complete assigned work accurately and timely while working in a collaborative manner
- Take ownership of personal development, create a positive team spirit and support company/ department initiatives
- Conscientious and detail-oriented to produce accurate financial data with a sense of urgency and follow-through
- Strong written and verbal communication skills to confidently, clearly and concisely communicate issues and suggested resolutions with management and internal audiences
- Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation