Position Summary: Performs various clerical duties to store, maintain, and protect the integrity and security of client medical records.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Properly handle requests for sensitive information, ensuring records are released according to applicable rules and regulations.   Invoice as necessary.
• Scan and file documents into Electronic Health Record. Ensure files include all pertinent information.
• Document and respond to audit requests in a timely manner.
• Review patient records on a regular basis for compliance and report findings to leadership.
• Provides excellent customer service to internal and external clients.
• Identify areas of opportunities to increase efficiency in workflows and processes.
• Medical Records and EHR training as needed.
• Resource for the organization for Privacy & Security Rules and Regulations.
• Other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education:

Experience:

• Medical or administrative experience preferred.
• Experience with PC and Microsoft software.

Licenses/Certificates/Registration:

NA

WORKING CONDITIONS

1. Comprehension
   1. Ability to understand, remember, and apply oral and written instructions or other information.
2. Reasoning and Decision Making
   1. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
   2. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
3. Organization
   1. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
4. Communication
   1. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
   1. This position requires standing, walking, and bending for long periods. 
   2. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

Benefits:

We offer a comprehensive benefits package (full time employees) including:

• Medical, dental, vision, life, and supplemental insurance
• Health savings, flex spending, and dependent care accounts
• 401K with employer matching
• Generous PTO and holiday pay

For additional information on benefits:

https://triumphtx.org/wp-content/uploads/2025/03/EE-Benefit-Summary-3.25.25.pdf

 https://acrobat.adobe.com/id/urn:aaid:sc:US:bc1818f5-62b3-4b61-a3c1-1b01b95fae3c

Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.