Payroll and Benefits Administrator

About VIP Hospitality

Founded in 2004, VIP Hospitality, LLC provides first class customer service and operational support to the airport and aviation industry, including lounge services, wayfinding, and related passenger services in multiple locations across the US.

About the role

• The Payroll & Benefits Administrator ensures accurate and compliant payroll processing and benefits administration as the primary point of contact for employee payroll and benefits inquiries. Resolves issues professionally and in a timely manner, partnering closely with Accounting and HR to support employees and internal operations.

What you'll do

Payroll Administration

• Manage end-to-end weekly payroll cycles, including coordination with HR Generalists to ensure all payroll inputs are reviewed, approved, and accurately processed
• Ensure accurate calculations and withholding of payroll taxes, benefits deductions, garnishments, and other withholdings
• Enter appropriate deductions as needed
• Reconcile payroll reports to the general ledger and assist with month-end accruals and payroll clearing accounts
• Coordinate payroll tax filings, W-2s, and year-end reporting with payroll providers
• Maintain payroll records in compliance with record-retention requirements

Benefits Administration

• Administer employee benefit programs (medical, dental, vision, life, disability, retirement), including updating rates and coordination with brokers, carriers, and plan administrators
• Manage new hire enrollments, life-event changes, and terminations
• Coordinate open enrollment activities and communications
• Reconcile benefit invoices and ensure deductions align with payroll
• Track employee eligibility, leaves of absence, and benefit status changes

Compliance & Controls

• Ensure compliance with applicable labor, payroll tax, and benefits regulations
• Support internal and external audits related to payroll and benefits
• Perform monthly reviews of payroll and benefit deductions, including investigation and correction of variances
• Support ongoing monitoring and improvement of payroll & benefit internal controls

Systems & Process Support

• Develop and maintain subject-matter expertise in the company’s HRIS and payroll systems, supporting data integrity, system administration, and continuous process improvement
• Support system implementations, upgrades, and process improvements
• Prepare payroll and benefits reports for management as needed

Qualifications

• Bachelor’s degree in Accounting, Finance, Human Resources, or related field (or equivalent experience)
• 3+ years of payroll and/or benefits administration experience
• Strong interpersonal skills with the ability to work effectively with individuals across diverse backgrounds and functions
• Working knowledge of payroll tax regulations, employee benefits administration, and payroll/HRIS systems
• Strong attention to detail, ability to meet deadlines, and proficiency in Excel for reconciliations, variance analysis, and reporting
• High level of discretion and professionalism in handling confidential information
• Experience operating in a controlled payroll environment with documented review and approval processes

Preferred Qualifications

• Experience with Rippling workforce management system
• Experience supporting hourly, multi-location, high-volume payroll environments
• CPP (Certified Payroll Professional) or FPC certification
• Experience supporting audits or GAAP-based financial reporting
• Knowledge of federal/state tax and benefits regulations