Patient Care Coordinator-MPDA Eagan

Metropolitan Pediatric Dental Associates Saint Paul, Minnesota, United States

About this position

 
Metropolitan Pediatric Dental Associates - Eagan

Join Our Team as a Patient Care Coordinator!

We’re excited to welcome a motivated Patient Care Coordinator to our beautiful Eagan location! This is a fantastic opportunity to make a positive impact in the lives of children every day.

Who We Are: 

MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.

Job Responsibilities:

  • Greet patients and families warmly upon arrival
  • Check in and check out patients
  • Provide child-friendly and family-oriented customer service
  • Answer phone calls and respond to inquiries about services, appointments, and billing
  • Schedule, reschedule, and confirm appointments (via phone, email, or text)
  • Manage daily appointment calendar to optimize flow for pediatric patients
  • Handle emergency or walk-in appointments efficiently
  • Verify dental insurance eligibility and coverage for pediatric services
  • Collect and process co-pays and payments
  • Prepare and submit insurance claims
  • Follow up on unpaid claims and balances
  • Explain treatment costs and insurance coverage to parents/guardians
  • Follow HIPAA regulations and protect patient privacy
  • Maintain communication with the dental team about patient needs or changes in schedule
  • Coordinate referrals or specialist appointments as needed.


    • We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! 


    MPDA participates in E-Verify.