Patient Representative

Patient Representative

At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility.

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Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Schedule appointments and manage patient registration processes
• Answer phone calls, respond to inquiries, and provide information to patients
• Maintain patient records accurately and ensure confidentiality
• Collaborate with medical staff to coordinate patient care services
• Assist with administrative tasks such as filing, data entry, and office organization
• Handle weekly reports
• Manage call log
• Handling the sales process to help patients get fully signed up for care
• Walking around the gym actively communicating with patients
• Ensuring all patients have a positive experience at every visit
• Getting consent and taking photos for social media platforms

Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard.

Skills:

We are looking for candidates with the following skills:

• Proficiency in medical terminology preferred
• Experience in a medical or dental office setting
• Strong office administration skills
• Ability to provide excellent medical administrative support
• Excellent communication and interpersonal abilities
• Attention to detail and accuracy in work tasks
• Proficient in multitasking and prioritizing responsibilities