On-Call Relief Captain

Come join the Basin Harbor team as we celebrate our 140th year - a milestone we’re honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special!

We are now accepting applications an On-Call Relief Captain for our upcoming season.

The On-Call Relief Captain is responsible for ensuring the smooth operation of the marina and its associated services. Key responsibilities include:

• Managing the marina: Overseeing the marina's operations, ensuring all services are running efficiently.
• Customer service: Providing excellent customer service to guests and visitors.
• Marine operations: Overseeing marine operations, including vessel maintenance and safety.
• Emergency response: Being prepared to respond to emergencies and ensure safety.
• Training and development: Training new staff and ensuring all employees are up-to-date on marina operations.
• Compliance: Ensuring all operations comply with local regulations and company policies.
• The On-Call Relief Captain must have a valid marina license, experience in marina operations, and strong leadership skills.
• They should also be able to work flexible hours, including weekends and holidays, and be prepared to handle unexpected situations.

Some essential competencies are:

Navigational Skills: Knowledge of local waterways, tides, and weather patterns is essential for safe navigation.

Crew Management: Ability to manage a crew and ensure compliance with safety regulations and company policies.

Communication: Strong verbal and written communication skills to effectively interact with crew and passengers.

Flexibility: Ability to work weekends, holidays, and respond to emergency situations at short notice.

Physical Fitness: Capability to lift heavy objects, climb ladders, and perform other physical tasks as required.

Maintenance Knowledge: Basic understanding of maintenance and repair tasks, including engine maintenance and repairs, electrical systems, and plumbing.

Emergency Preparedness: Ability to remain calm and make quick decisions in emergency situations, with knowledge of first aid and safety procedures.

These competencies are crucial for ensuring the safety and efficiency of the vessel and its crew, contributing to a positive guest experience at the resort marina. 

Boating license or certification required.

These competencies ensure that the boat driver operates the vessel safely and efficiently, contributing to the overall guest experience.

This role requires strong verbal and written communication skills, as well as a friendly and engaging demeanor with our guests.

A willingness to learn about or have general knowledge about the local area, landscape, and history. Preferred experience leading, guiding or teaching people of many ages and physical skill levels. Maintain a keen interest in outdoor recreation.

Current CPR and first aid certification preferred. Employees must maintain a clean, well kept, professional appearance. As well, shift work may be long and varied, including evening and weekends, required full-shift walking and standing. Must be able to lift up to 20 lbs. frequently.

Basin Harbor conducts pre-employment criminal background and reference checks on all employees.