Client Service Representative

Jones Jones LLC Bohemia, New York, United States Customer Service

About this position

Medical Management Group of New York, Inc. (MMG) has been a trusted provider of medical defense services to New York State’s carriers and employers since 1987. As a women-owned business, we are committed to empowering our clients with definitive, accurate, and cost-effective Independent Medical Evaluations (IMEs). Our IMEs are overseen by attorneys who specialize in insurance defense, giving our process a unique medical-legal foundation.


With a staff proficient in the regulations that govern IMEs, we assist in defending claims across a wide range of cases including workers’ compensation, general liability, first and third-party auto, long and short-term disability, and life and health claims. MMG supports all medical specialties, providing comprehensive and compliant service to our clients.

 

Position Overview

We are currently seeking a detail-oriented and reliable Client Service Representative to support our daily office operations. The ideal candidate is organized, professional, and able to multitask effectively in a medical-legal environment. 


This is a temporary to hire position.

 

Key Responsibilities


  • Review medical processes
  • Handle prior authorization requests (PARS)
  • Scan files and ensure proper digital documentation
  • Data entry and database maintenance
  • Review and organize medical records for case preparation
  • Various projects as needed

  

Required Qualifications


  • 1–2 years of administrative experience, preferably in a medical office or similar healthcare environment
  • Strong organizational skills with exceptional attention to detail
  • Excellent communication and interpersonal skills
  • Must be highly detail orientated
  • Ability to think outside the box and problem-solve creatively
  • Effective multitasking skills in fast-paced environments
  • Thorough with follow-up and documentation
  • Ability to handle sensitive information with discretion
  • Proficient in Microsoft Office Suite and basic office equipment

 

Medical Management Group of New York, Inc. is an Equal Opportunity Employer. 

 

This is a hybrid position. Initial training may be 4 days per week in the office Medical Management Group of New York is located in Bohemia, NY (Long Island).  


Salary Information

$45000.0 - $50000.0 Annual Salary