About this position
Key Responsibilities
· Administer and maintain internal IT systems, including servers, workstations, networking equipment, and software applications.
· Provide hands-on support to team members for hardware, software, and connectivity issues.
· Manage user accounts, permissions, and access controls across systems (Windows, Linux, VPN, etc.).
· Monitor system health and performance; generate regular reports and implement improvements.
· Collaborate with global IT teams to ensure compliance with corporate IT policies and standards.
· Assist in onboarding/offboarding processes, including provisioning and decommissioning of IT assets.
· Maintain documentation of IT systems, configurations, and procedures.
· Provide technical support for remote and on-site employees.
· Serve as a go-to resource for the entire team for IT-related needs and troubleshooting.
Why Join Us?
Be part of a global technology leader with a strong commitment to innovation.
Work in a collaborative environment where your IT expertise supports mission-critical operations.
Opportunity to grow and develop in a dynamic industry with international exposure.
Salary Information
Requirements
Required Skills & Qualifications
· Strong team player with the ability to work independently and prioritize tasks.
· Excellent communication and interpersonal skills.
· High attention to detail and professionalism.
· Linux and Windows administration
· Networking fundamentals (TCP/IP, DNS, DHCP, firewalls)
· VPN and remote access technologies
· M2M communications (IoT)
· Strong documentation skills – ability to clearly and consistently document IT systems, configurations, procedures, and support activities.
Preferred Qualifications
· Associate degree or higher in Information Technology, Computer Science, or related technical field.
· Familiarity with MS SQL or other database platforms.
· Basic understanding of railroad infrastructure and signaling systems.
· Experience with IT asset management and helpdesk ticketing systems.
· Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
· Familiarity with cybersecurity best practices, including endpoint protection, patch management, and threat detection.
· Knowledge of backup and disaster recovery solutions and strategies.
· Experience managing Active Directory and Group Policy in a Windows environment.
· Experience supporting hybrid work environments, including remote desktop solutions and collaboration tools (e.g., Microsoft Teams, Zoom).
· Familiarity with compliance standards such as ISO 27001, NIST, or GDPR (if applicable to your industry).