About this position
Senior Accounts Receivable Specialist
Charlotte, NC Office
100% Work On-Site
Basic Function
The Senior Accounts Receivable (AR) Analyst is responsible for managing end-to-end AR operations in compliance with U.S. GAAP, ensuring accurate billing, timely collections, system process integrity, customer service excellence, and adherence to U.S. tax and regulatory requirements. This role requires a strong team player who works closely with the local accounting team and collaborates effectively with overseas Headquarters (HQ) to ensure consistent financial reporting, internal controls, and process alignment.
Key Responsibilities
Accounts Receivable & Accounting (U.S. GAAP)
- Manage full-cycle AR including invoicing, cash application, adjustments, credit memos, and write-offs
- Reconcile AR sub-ledger to the General Ledger in accordance with U.S. GAAP
- Support month-end, quarter-end, and year-end close in coordination with the Accounting team
- Partner with Accounting on bad debt analysis and allowance for doubtful accounts
System & Process Management
- Process AR transactions in ERP systems (SAP, Oracle, NetSuite, Workday, Microsoft Dynamics, etc.)
- Responsible to working closely with the accounting team to ensure compliance with SOPs, SOX controls, and internal policies
- Coordinate with overseas HQ Finance teams to align AR processes, reporting requirements, and system standards
- Participate in system implementations, UAT testing, and process improvement initiatives with global stakeholders
- Support knowledge sharing and documentation for global AR processes
Customer Service & Collections
- Serve as a key point of contact for customer billing inquiries and dispute resolution
- Work and collaborate with Sales, Customer Success, and Operations to resolve payment issues efficiently
- Maintain strong customer relationships to support timely collections and cash flow
T
ax & Regulatory Compliance (U.S.)
- Work and coordinate with local Accounting and Tax teams to ensure compliance with U.S. sales and use tax requirements
- Support internal and external audits by providing accurate AR data and documentation
- Ensure adherence to regulatory standards, working with both local and HQ teams
Reporting & Analysis
- Prepare AR reports including aging, DSO, and collection metrics
- Provide timely AR updates and explanations to overseas HQ for global reporting and consolidation
- Assist Accounting and HQ teams with ad-hoc analysis and reporting requests
Education
- Bachelor’s degree in Accounting, Finance, or related field
Experience
- 5–8 years of AR or Finance experience in a U.S. GAAP environment
- Experience working with global teams or overseas HQ is strongly preferred
Technical & Behavioral Skills
- Strong accounting, reconciliation, and AR process knowledge
- Understanding of U.S. sales tax and multi-state operations
- Advanced Excel skills
- Collaborative team player with experience working across time zones and cultures
- Strong written and verbal communication skills
- Ability to manage deadlines and priorities in a global reporting environment
Key Performance Indicators (KPIs)
- Timely and accurate AR close and reporting
- Reduction in overdue receivables and DSO
- Effective coordination with Accounting and HQ teams
- Audit readiness
Job Competencies
Computer Skills
Conflict Management
Customer Service
Decision Making
Problem Solving