Patient Care Coordinator/Front Desk- Lincoln Pediatric Dentistry

Lincoln Pediatric Dentistry Lincoln, Nebraska, United States

About this position

 We are looking to hire a Patient Care Coordinator/Front Desk Receptionist who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! Lincoln Pediatric Dentistry has four locations: North, Southeast, East, and Yankee Hill. 

WHO WE ARE: 

Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle — compassion. We show compassion to our patients, their families and to each other. 

Visit our Website: https://lincolnpediatricdentistry.com/

WHO WE ARE LOOKING FOR:

  • Proven experience in a customer service or administrative role, preferably in a healthcare setting.
  • Strong communication and interpersonal skills 
  • Knowledge of dental terminology, procedures, and insurance processes is beneficial.
  • Ability to multitask, stay organized, and work in a fast-paced environment.
  • RESPONSIBILITIES:

  • Greet and welcome patients in a friendly and professional manner.
  • Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
  • Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
  • Coordinate and manage the dental appointment calendar to optimize the daily schedule.
  • Verify and update patient insurance information.
  • Collect and process payments for services rendered.
  • Provide patients with information on treatment costs, insurance coverage, and payment options.
  • Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
  • Maintain a clean and organized reception area.
  • Address patient concerns and complaints professionally and promptly.

  •  

     

    We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. 

     

    Lincoln Pediatric Dentistry participates in E-Verify.