DME Administrative Assistant

Cancer Partners of Nebraska is seeking a detail-oriented and compassionate DME Administrative Assistant to support our Durable Medical Equipment (DME) department. This role is critical in ensuring high-quality patient care, proper insurance documentation, and smooth operations related to compression garment fittings. 

Key Responsibilities

• Coordinate and complete patient compression fittings in alignment with clinical protocols.

• Educate patients on compression garments and address questions with professionalism and empathy.

• Perform insurance pre-authorizations and verify eligibility according to Medicare and other payer requirements.

• Document all services accurately, including patient follow-up, product disbursement, and invoicing.

• Maintain confidentiality and uphold the standards of Cancer Partners of Nebraska.

• Manage the DME compression tracking spreadsheet and product inventory.

• Oversee post-operative stocking, inventory checks, and supply ordering within the hospital system.

• Respond to emails and phone calls from patients, caregivers, and internal teams.

• Support daily clinic operations, ensuring cleanliness, safety, and adherence to infection control policies.

• Monitor supply levels, conduct monthly inventory audits, and anticipate department needs.

• Support audit processes and assist with Rehab Department needs as required.

• Continuously expand job knowledge through ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.

• 1-2 years of experience in DME services or patient care support preferred.

• Familiarity with HIPAA, OSHA, and infection control protocols.

• Strong understanding of healthcare customer service and clerical practices.

Skills and Abilities

• Excellent communication skills, both verbal and written.

• Calm, professional demeanor in high-pressure situations.

• Team player with the ability to collaborate across departments.

• Strong attention to detail and organizational skills.

• Proficiency in managing clerical systems and documentation processes.

Physical Requirements

• Must be able to sit, stand, walk, bend, lift, and reach as needed throughout the day.

• Ability to lift and carry up to 30 pounds.

• Requires visual and auditory acuity within normal ranges.

• Occasional stress related to patient interaction and workload demands.

Why Join Us?
At Cancer Partners of Nebraska, you'll work in a supportive environment where every role is essential to improving the lives of our patients. If you're passionate about healthcare, organized, and eager to make a difference in a dynamic setting, we encourage you to apply.