About this position
Description:
Position Summary:
The Coffee Shop Attendant is responsible for providing friendly, efficient, and knowledgeable service to guests while preparing and serving coffee, beverages, and light food items. This role ensures a clean, welcoming environment and delivers an exceptional guest experience with every order.
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Key Responsibilities:
- Greet customers warmly and take orders accurately.
- Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards.
- Handle food items such as pastries, sandwiches, and snacks safely and neatly.
- Operate POS system, process cash and card payments, and maintain accurate cash drawer.
- Keep work areas, equipment, and seating areas clean, stocked, and organized at all times.
- Restock supplies (cups, lids, napkins, milk, syrups, etc.) as needed throughout the shift.
- Follow all health, safety, and sanitation guidelines.
- Provide prompt and courteous service, anticipating guest needs.
- Assist with opening and closing duties including inventory and cleaning
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Requirements:Qualifications:
- Previous experience in a coffee shop, café, or food service preferred, but not required.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills and comfort using a POS system.
- Dependable, punctual, and team-oriented attitude.
- Must be able to stand for long periods and lift, push, pull up to 50 pounds.
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Schedule & Environment:
- Must have a flexible schedule, including mornings, weekends, and holidays as needed.
- Work performed in a boutique, guest-focused café environment.