Warehouse Clerk 2

Sonwil Distribution Center Inc Buffalo, New York, United States

About this position

As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.  

Duties and responsibilities

  • Provide exceptional customer service
  • Manage and check-in drivers efficiently and effectively
  • Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders
  • Perform data entry as needed
  • Daily communication via telephone calls and emails to internal departments
  • Prioritize and multi-task client requests on a daily basis
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Respond in a prompt and courteous manner to client requests
  • All other duties as assigned

    • Qualifications

  • High School Diploma or GED
  • Customer service experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Initiative
  • Basic PC skills and MS Office Suite (Excel, Word, Outlook)
  • Ability to work in fast-paced environment
  • Work independently and with team in fast paced environment

    • Safety Requirements

  • Must wear safety vest.

    • Physical requirements

  • Must be able to lift up to 50 lbs.

    • Direct reports

      None

    *Please note that base pay offered may vary depending on job-related knowledge, skills, and experience.



    M-F 2:30pm-11pm

    Salary Information

    $17.18 - $18.4 Hourly Wage