Hotel Valet/Bell

103 - Raphael Hotel - Autograph Collection Kansas City, Missouri, United States Customer Service

About this position

Description:

Join the award-winning Raphael hotel with a #1 rated Service as Valet and Bell...

  • Maintain general knowledge of hotel amenities, local attractions, and events
  • Valet park guest vehicles while following safety procedures, applicable laws and ordinances
  • Escort guests to their car, room, or outlet
  • Deliver packages, amenities, etc. to guest rooms
  • Assist guests with luggage
  • Push bell cart
  • Greet guests and open doors as they enter and exit the hotel
  • Store guest luggage in an organized fashion
  • Staff coat room for events
  • Assist guests with removing luggage from their vehicles
  • Direct guest to the Front Desk to check in
  • Assist guests with knowledge about outlets and amenities in order to cross-sell
  • Maintain vehicle cleanliness
  • Strong analytical and navigation skills
  • Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
  • Hold luggage with proper security precaution
  • General area attractions and hotel knowledge
  • Maintain an open communication line through all shifts
Requirements:

What You Need for this Position

  • Must be able to provide clean DMV driving record for consideration
  • Sufficient manual dexterity in hands to be able to load and unload luggage
  • Able to stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Able to lift up to 50 pounds
  • Able to handle responsibilities that require repetitive motion tasks