About this position
Position Overview:
We are seeking a compassionate and knowledgeable Hospice outreach coorinator to raise awareness about whole-body donation and foster meaningful relationships within the end-of-life care community. This role combines education, outreach, and advocacy, with a focus on increasing donor referrals through thoughtful engagement and informative programming. The ideal candidate is an empathetic communicator with a deep respect for the donation process and a drive to support MedCure’s mission through community connection and education.
Key Responsibilities:
● Research to identify the referral sources within assigned geographic areas.
● Schedule webinars and in services with identified sources to provide education to the healthcare team.
● Conduct individual and group webinars on whole-body donation leading to healthcare workers informing their patients about this option.
● Maintain consistent contact with referral relationships developed to identify their experience with our program, follow up on any feedback/issues identified, and provide additional education as needed.
● Record contact information and maintain daily notes on activities performed with referral sources in the company’s database program.
● Perform any directly related duties assigned by the Marketing Manager.
● Perform assigned duties with minimum personal supervision from Marketing Manager.
● Work with Funeral Home Liaison to identify territories that need more coverage.
● Follow up with hospices in territories the Transport Liaison has opened or reopened coverage in.
● Assist with Funeral Home Liaison in verifying death certificates, doing funeral home outreach and handling incidents.
Qualifications:
● 3+ years of experience in healthcare outreach, community education, or a related field, preferably within end-of-life care settings.
● Proven ability to identify, engage, and build relationships with referral sources such as hospices, home health agencies, and other care providers.
● Strong organizational skills with a consistent track record of maintaining accurate records, timely follow-ups, and thorough documentation of outreach activities.
● Excellent communication skills with a compassionate, empathetic approach to sensitive subject matter.
● Comfortable scheduling and coordinating educational events such as in-services, or tables at trade shows and conferences.
● Ability to work independently while managing a flexible outreach schedule.
● Willingness to travel regularly within an assigned geographic region; reliable transportation required, travel expenses covered.
Why Join Us?
At MedCure, you’ll play a meaningful role in honoring the generosity of donors while helping advance medical science. You’ll be part of a compassionate, mission-driven team, using your digital skills to connect with communities, share stories that matter, and support families during some of the most meaningful moments of their lives.
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