Automotive Sales Product Specialist

Wise Auto Group vallejo, California, United States Full-Time

About this position


Pay is 17$an hour plus commissions. Must be available weekends.

1. Product Knowledge & Demonstration

  • Maintain in-depth knowledge of all new and used vehicle inventory (features, trims, pricing, warranties, incentives).

  • Stay updated on manufacturer changes, new releases, and competitor vehicles.

  • Conduct vehicle walkarounds and test drives.

  • Explain technology features (infotainment, driver-assist systems, safety features).

2. Customer Engagement

  • Greet customers in person, online, or by phone.

  • Identify customer needs through questions and consultation.

  • Match customers with vehicles that fit their lifestyle and budget.

  • Build long-term relationships for repeat and referral business.

 3. Sales Process Management

  • Present pricing, financing options, and leasing programs.

  • Work with the finance department to finalize deals.

  • Assist with trade-in evaluations.

  • Follow dealership sales procedures and compliance guidelines.

 4. Lead Follow-Up & Prospecting

  • Respond to internet and phone inquiries promptly.

  • Use CRM software to track leads and customer interactions.

  • Generate referrals and maintain a personal client base.

 5. Administrative & Operational Tasks

  • Complete sales paperwork accurately.

  • Coordinate vehicle delivery and explain ownership features at delivery.

  • Ensure customer satisfaction surveys are completed.

 6. Performance & Goals

  • Meet or exceed monthly sales targets.

  • Maintain high customer satisfaction scores.

  • Participate in ongoing sales and product training.

 Key Skills Required

  • Strong communication and interpersonal skills

  • Product knowledge and willingness to learn

  • Customer-focused mindset

  • Basic negotiation skills

  • Technology comfort (CRM systems, digital retailing tools)

     

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