SBA Loan Servicing and Liquidation Manager

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. 

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”. 

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role:

The SBA Loan Servicing and Liquidation Manager is primarily responsible for complex servicing actions, workouts and liquidations including the development of liquidation plans, litigation plans, settlements, and the overall liquidation of all collateral.

This position requires knowledge of the SBA Standard Operating Procedures (SBA SOP) and experience with SBA loans in workout/troubled loans scenarios requiring intense resolution.

The SBA Loan Servicing and Liquidation Manager will be responsible for helping to refine the scope of our SBA liquidation department.

In this role you will: 

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Oversee the overall process of all loans that require complex servicing actions, workout, liquidation, and active foreclosure.
• Review and analyze financial statements for debtors to determine appropriate workout options and oversee the development and negotiation of workout plans with borrowers to mitigate credit loss.
• Responsible for developing liquidation plans, litigation plans and obtaining approval from appropriate SBA Loan Center when applicable.
• Serve as liaison with Bank’s Special Assets Group and Bank Counsel in liquidation and active foreclosure scenarios.
• Responsible for Lender Reporting Requirements after Guaranty Purchase (15 days and 6-month reports).
• Management of Prudent Liquidation Deadline including request for extension to 24-month rule.
• Maintain Loan Action Record
• Preparation and submission of Universal Purchase Package, Charge Off Tabs and Wrap Up report
• Develop, monitor, and maintain risk management protocol based on common portfolio metrics including currency rate, default rate, charge off rate, as well as portfolio concentration metrics.
• Assist with intensive servicing actions such as collateral release and substitution. 

Must haves: 

• Comprehensive knowledge of most current SBA SOP (50 10, 50 57) and other SBA Loan Program Requirements (CFR) and Tools (7a Action Matrix).
• Understanding of commercial credit analysis.
• Familiarity with Bank security and safety practices.
• Knowledge of relevant Federal and State banking regulations.
• Knowledge of legal proceedings including Foreclosure and Bankruptcy. 
• Strong “People First” interest and ability.
• 3- 5 years of SBA Servicing & Liquidation experience required.

Bonus Points For:

• Proficient with SBA systems including Capital Access Financial System, Lender Information Portal, ETRAN, FTA Portal.
• Proficient with Microsoft Office Applications.
• Familiarity with Google application suite. 

Additional information

Benefits:

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement 
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.