About this position
Description:
Position Overview:
Oversee all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors and employees.
Key Responsibilities:
- Review pipelines for timeliness, lock expiration, COE, loan contingency, etc.
- Works with processors to manage the pipeline to ensure we meet the COE date.
- Reviews/validates 14-day close submissions prior to submission to the underwriter for completeness.
- Supports Sales Team by reviewing scenarios and assisting with structuring loan files reviewing income etc.
- Reviews rush request and escalates to Manager if necessary.
- Communicate training needs as needed to the management team.
- Escalates to corporate managers if any operation staff issues are noticed.
- Review and track monthly funding projection for the branch.
- Review Encompass report for file start date for new files not elevated to PA.
- Review loans that are in processing that are still floating work with the LO/SM/BM to get loans reviewed for locks.
- Coordinates rushes for doc drawing and funding with corporate management.
- Review files that are suspended by underwriting.
- Meet with LO to review pipeline as needed.
- Ensure compliance posters are up to date for the branch office.
- Conduct monthly meetings with Loan Consultants/Branch Manager to review policy changes/updates.
- Assist new LO's with Encompass questions and DU/LP finding.
- Request lock extension via the lock desk for locks that are expiring.
- Assist with office equipment to ensure all is running well or call for service.
- Provides input to the development of product strategy and research and development of new and emerging products.
- Establishes production and quality control standards.
- Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
- Other duties may be assigned.
- Able to comply with the policies and procedures outlined in the Company Handbook.
Education/Experience:
- High School Diploma or Equivalent.
- Three (3) years prior mortgage lending experience.
- Ability to deliver effective results and to meet deadlines.
- Reliable transportation.
- Sound judgment and decision-making skills.
- Ability to work under pressure and meet deadlines with minimal supervision.
- Excellent phone and service skills.
- Mathematical skills.
- Timely communication and response times according to department standards.
Travel:
- Travel is required to meet job requirements and business expectations. Including but not limited to team build out meetings and pre-scheduled conferences.
Language:
- English preferred, Bi-Lingual (English/Spanish) desired.
Compensation:
- PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.