Resident Services Coordinator

Position: Resident Services Coordinator

Status:  Part Time

Hours: Variable Schedule

Days: Monday – Friday

Pfefferle Management is the largest commercial property management provider in Wisconsin. We manage more than two hundred commercial properties and eighty-five residential complexes throughout the state, with over 15 million square feet of real estate under our care and thousands of tenants and owners served.

Position Summary:

The Resident Services Coordinator role supports the Property Management team by assisting with day-to-day tenant relations, unit turnovers, inspections, and light janitorial work. This position plays a vital role in ensuring a smooth tenant experience and helping maintain property standards during transitions.

Responsibilities:

Coordinates and performs showings with prospective tenants.

Perform tenant turnover inspections (outgoing and incoming)

Report inspection findings and recommendations to Property Manager for action by Property Manager or Maintenance Technician (using the inspection turn form/template)

Respond to onsite tenant needs as directed by Property Manager.

Assist with new tenant move ins.

Perform janitorial cleaning of tenant turns as requested by Property Manager.

Qualifications: 

High School Diploma or GED (required)

Must have a valid driver's license.

2+ years of general custodial experience (required)

Reliable vehicle for work ( reimbursement for milage)

Technical Requirements:

Ability to use a tablet & smartphone.

Ability to text & use email.

Physical Requirements:

Ability to perform repetitive tasks.

Ability to bend over multiple times.

Ability to crouch. 

Ability to lift 30-50 lbs.

Ability to handle cleaning equipment.

Background Check Requirements:

Must pass a criminal background check.

Must have a clean driving record.

Reports to: 

Central WI Region Maintenance Manager

Employee Benefits: (Full time only)

Paid Vacation

Sick Pay

Paid holidays

401(k) with company matching.

Health, dental, vision, and life insurance options

Short-term disability