Senior Quality Engineer

Elucent Medical, Inc. Eden Prairie, Minnesota, United States Engineering

About this position

Senior Quality Engineer

Job Title:
Senior Quality Engineer

Department:
Quality and Regulatory
Reports to:
Quality Engineering Manager

Work Location:
In-Person

Pay Range:
Based on Experience - $115,000.00 to $125,000.00

Position Type and Expected Hours of Work:
Full-Time, Monday-Friday, 40 hours/week
About Elucent Medical:
Elucent Medical is a medical device company focused on developing surgical navigation technologies, particularly for cancer surgery, to improve patient outcomes through precision and efficacy. The company's solutions are designed to transform traditional surgical instruments into "smart" tools, enhancing surgical precision and patient outcomes.

Job Summary:

The Senior Quality Engineer is responsible for reviewing and analyzing product quality data, manufacturing performance, field performance and reliability information using a strong technical and hands-on approach.

The role actively leads product quality investigations across the product lifecycle, including nonconforming material investigations, field performance analysis, and complaint handling as an input to product quality improvement efforts.

The role conducts detailed root cause investigations of product failures identified through internal production data, field returns and complaints and determines appropriate corrective and preventive actions that measurably improve product quality

The position actively leads hand-on product investigations through testing, failure analysis, and development of technical test methods for electromechanical systems as well as sterile single-use medical devices sterile devices.

Supervisory Responsibilities:
None.

Job Responsibilities:
  • Lead product quality investigations in compliance with company procedures and applicable regulatory requirements.
  • Analyze field performance data, complaint data, and nonconforming product data to identify systemic quality risks and drive measurable product improvements.
  • Serve as process owner for product complaints, including reviewing, documenting, and investigating customer complaints to ensure accuracy, completeness, and proper regulatory reporting.
  • Drive timely completion of product investigations and corrective actions that improve product quality metrics, including reliability, defect rate, and field performance.
  • Lead nonconforming material investigations (NCMRs) and production quality investigations to prevent recurrence of product defects
  • Develop and lead validation and verification testing specific to electromechanical and sterile single-use devices.
  • Identify, analyze, and present product quality and reliability trends, including detection of systemic quality issues.
  • Develop and implement technical investigations and corrective actions to address quality problems and initiatives.
  • Lead product performance and reliability initiatives aimed at reducing complaint rates and enhancing product quality.
  • Apply knowledge of electrical and mechanical systems, including their interaction with software.
  • Provide leadership and technical input into product-related risk management and risk analysis activities.
  • Plan and conduct analysis of internal production performance to identify opportunities for process optimization and efficiency improvements.
  • Contribute to product safety, quality, and customer satisfaction decisions using data-driven and risk-based approaches.
  • Participate in and support Lead product quality investigations in compliance with company procedures and applicable regulatory requirements.

Qualifications:
  • 5+ years' experience as a Quality Engineer in the medical device industry.
  • BA/BS degree in science, engineering or technical field.
  • ASQ Certified Quality Engineer (Preferred)
  • Demonstrated experience supporting single-use (disposable) medical devices and sterile products, including knowledge of validation, reliability, and lifecycle quality considerations.
  • Strong experience in product quality engineering, including nonconforming material investigations, field failure analysis, and CAPA leadership.
  • Working knowledge of FDA 21 CFR Part 820 (QMSR) and ISO 13485.

Required Skills and Abilities:
  • Proficient in statistical methods and advanced data analysis to support quality investigations and decision-making.
  • Strong computer skills, including data analysis tools, quality systems software, and standard business applications.
  • Hands-on, practical approach to problem solving, root cause investigations, and data-driven quality improvements.
  • Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • Experience with electromechanical devices and systems required.
  • Demonstrated experience in complaint investigations, customer quality support, risk management, and data-based quality trending.
  • Experience generating quality documentation, including Quality Plans, validation protocols, and technical reports.
  • Recognized technical leader who maintains a positive and collaborative attitude when working with peers, customers, and suppliers.
  • Proven ability to lead product investigation teams and collaborate with internal and external stakeholders to resolve product quality issues.
  • Effective contributor on cross-functional teams to establish and improve quality processes.
  • Excellent written and verbal communication skills.
  • Ability to formulate clear, professional responses to customer inquiries, complaints, and regulatory agency requests.
  • Strong analytical skills with the ability to collect, review, analyze, summarize, and interpret data; identify trends; draw conclusions; make sound recommendations; prepare reports; and deliver presentations.
Elucent Medical Benefits, Culture and Work Environment
At Elucent Medical, we prioritize our employees' well-being by providing comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life.
Fulltime Employees are provided:
401(k)
401(k) matching (4%)
Dental insurance
Health insurance
Vision insurance
Paid Holidays
Paid Vacation Days
Paid Sick Days
Short Term Disability
Long Term Disability
Life Insurance
Pet Insurance
Employee Assistance Programs
Affirmative Action / EEO Statement
Elucent Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Information

$115,000 - $125,000