Director of Operations

Department: Operations
Reports To: Director of Operations
Location: Valley Stream (Hybrid)
Travel: Up to 25%

Position Summary

The Director of Project Development is responsible for planning, coordinating, and executing complex development projects from concept through completion. This role serves as the central project lead, working cross-functionally with internal departments and external partners to ensure projects are delivered on time, within budget, and in alignment with company standards and strategic objectives.

Essential Duties and Responsibilities

• Lead the full lifecycle of development projects, including new locations, expansions, and major renovations
• Develop and manage project plans, schedules, budgets, and risk mitigation strategies
• Coordinate cross-functional teams including Operations, IT, Finance, Merchandising, Visual, Marketing, HR and Supply Chain
• Serve as primary point of contact for external stakeholders such as landlords, architects, contractors, and vendors
• Monitor project progress and provide regular status updates to senior leadership
• Manage capital expenditure budgets and track project costs
• Identify and resolve issues that may impact scope, timeline, or budget
• Ensure compliance with regulatory, safety, and company standards
• Establish standardized project documentation, reporting tools, and best practices
• Support site feasibility, planning, and strategic development initiatives

Qualifications

Education

• Bachelor’s degree in Business, Construction Management, Engineering, or related field preferred

Experience

• Minimum of 8 years of experience in project management, development, or related roles
• Experience managing complex, multi-phase projects
• Retail, hospitality, airport, or commercial development experience preferred

Skills and Abilities

• Strong organizational and project management skills
• Proven ability to lead cross-functional teams without direct authority
• Excellent written and verbal communication skills
• Strong financial and budget management skills
• Ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and project management software (e.g., Smartsheet, MS Project, Asana, or similar)
• Strong analytical and problem-solving skills

Competencies

• Strategic thinker with strong execution skills
• Detail-oriented and highly organized
• Adaptable and able to work in a fast-paced environment
• Collaborative leadership style
• Results-driven and accountable

Physical and Work Environment Requirements

• Ability to travel as required
• Ability to work extended hours as needed to meet project deadlines
• Ability to visit active construction or development sites