Member Experience Lead - Reston

Golds Gym DC Metro Reston, Virginia, United States Admin/Clerical/Secretarial

About this position

Position Summary:   

Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory.  This position reports to the home-gym General Manager.

 

Major Responsibilities:

  • Lead Member Experience TM in their home Club Gym to ensure policies and procedures as outlined.
  • Motivate Member Experience in their home Club Gym to emphasize superior Member Experience.
  • Schedules for Member Experience at their home Club Gym.
  • This position is a regularly scheduled member experience position in their home Club Gym.
  • Support retail, concession, promotions.
  • Conducts daily and month-end retail and concession inventories.
  • Inventory Control to include locking up storage, receiving and reconciling incoming merchandise.

 

Qualifications & Requirements:

  • Be self-motivated and able to motivate staff in a positive manner
  • Must be organizational
  • Possess strong motivational, communication, team building and training skills.
  • Must have a high level of professionalism, honesty, integrity and work ethic.
  • Must promote team spirit in the workplace.
  • Possess good leadership abilities.
  • Ability to handle customer issues with patience, tact and professionalism.

Salary Information

$14.77 Hourly Wage