Guest Service Representative - Seasonal

Transitions Group Inc Wichita, Kansas, United States Customer Service

About this position

Description:

Looking for a seasonal role where you can make an impact and be part of a supportive, high-energy team?


Viciniti is a leading corporate housing provider with locations throughout the Midwest, offering a great work environment to over 100 employees. We pride ourselves on delivering exceptional service and creating seamless experiences for our guests.


We’re currently seeking an outgoing, friendly, customer-focused individual to join our team as a Guest Services Representative in our Wichita office from February through August.


If you thrive in a fast-paced environment, enjoy problem-solving, and love helping people, this could be the perfect opportunity for you.


What You’ll Be Doing

You’ll help create smooth, stress-free stays for our guests by:

  • Providing exceptional customer service with warmth and urgency
  • Investigating and resolving guest concerns, maintenance requests, and work orders — and following through until completion 
  • Building strong working relationships with utilities, contractors, and apartment communities 
  • Entering and managing apartment and guest data in Oscar, Service Track, and Microsoft Outlook 
  • Running reports and maintaining organized, accurate records 
  • Reviewing quality assurance inspections and completing E-inspections 
      

What We Offer

  • $16-$18 per hour, paid weekly 
  • Monday–Friday schedule (8:00am–5:00pm — weekends off!)
  • A casual, team-focused work environment - we wear jeans every day! 
  • Monthly Social Events


At Viciniti, our people are the heart of what we do — and we’re excited to welcome someone who’s ready to jump in and make a difference.


EOE.


Requirements:

 What You Bring

  • A strong sense of urgency and commitment to outstanding customer service  
  • High school diploma or equivalent  
  • Administrative or clerical experience  
  • Demonstrated proficiency in Microsoft Office  
  • Excellent verbal and written communication skills  
  • A positive, team-oriented attitude


Salary Information

$16.00 - $18.00 Hourly Wage